Bio
Experience
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Manager
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Feb 2022 - Present
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Manager
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Jul 2019 - Mar 2022
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Patient Access Supervisor - Dermatology
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Aug 2017 - Jul 2019
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Core Service Specialist
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Oct 2007 - Aug 2017
Provide administrative and support within call center regulations. Manage event committee team’s calendar; prepare reports, spreadsheets and presentations for activities including United Way Campaign; manage customer specific information utilizing two scheduling and verification systems (Meditech - Emdeon, Epic’99 &12(super user), HDX); and administer ITT assistance when applicable.
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Crothall Healthcare
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Sinai Hospital
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Dispatch Specialist Supervisor
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Feb 2004 - Jul 2006
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Sinai Hospital
Provided upper level management with departmental strategic planning, preparation of rotating work schedules and established performance standards for quality work and methods of operation. Coordinating a staff of 42 transporters in the proper operation of hospital equipment, reinforce general safety protocol, and OSHA regulations.
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Education
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2016 - 2018Strayer University
IT Project Management, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES -
2013 - 2015Itt Technical Institute - Maryland
Associate's degree, Network and System Administration/Administrator -
2002 - 2004Coppin State University
Associate's degree, Business Administration and Management, General
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References
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