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Bio

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Darell Reid is a seasoned professional with extensive experience in various industries, including hospitality, management, and leadership development. He has worked as an Owner/Operator at BOLD Grounds Coffee Co. in Lubbock, Texas, where he has successfully implemented a fair trade coffee business model. Reid has also held leadership positions at Aramark, Cheddar's Scratch Kitchen, Triple Tap Ventures LLC, and Hyatt Regency, where he has demonstrated expertise in managing staff, operations, and customer satisfaction. He holds a degree in Accounting from New Mexico State University and has honed his skills in public speaking, presentation coaching, and team building. Reid is proficient in multiple languages and has a strong background in business networking and leadership development.

Experience

    • Owner/Operator
      • Jul 2017 - Present
      • Lubbock, Texas

      Wе roast to order in MICRO batches аnd purchase only fair trаdе coffee from ѕuѕtаіnаblе farmers ѕuрроrtіng local соffее growing businesses аll оvеr thе world.Hеrе аt BOLD grounds Coffee Co, wе are рrоud tо ѕау we provide the freshest roast of coffee every time. Roasted to order for personal, rеtа...

  • Aramark
    • Lubbock, Texas
    • Chef Manager
      • May 2018 - May 2019
      • Lubbock, Texas

      Management of staff of 40 direct reportsDaily operations of the Starbucks Coffee Shop outletPlanning, scheduling & setup of the McInturff Conference CenterFood production for the Cafe, Patient Services & Conference CenterVending operations throughout the HospitalDaily operations of the 3 ...

    • Lead Culinary Manager/AGM
      • Jul 2016 - May 2018
      • Lubbock, Texas

      Implemented a declining budget for COG’s that managed costs within budgetTook BOH hourly turnover from 180% to 65%Implemented daily cleaning charts focused around food safety & HACCP standardsImproved guests food satisfaction scores by 25%Rolled out a cross training program that improved over...

    • AGM of BOH operations & Training
      • Jun 2014 - Jun 2016
      • Lubbock, Texas

      Created a Train The Trainer courseTook venue operations knowledge in all departments from the bottom 20% in the company to the top 5%Developed multiple hourly team members into Shift Lead & Key Hourly positionsCreated a guest satisfaction tracking tool that allows Management to keep track of ...

  • Hyatt Regency
    • Albuquerque, New Mexico
    • Food And Beverage Manager
      • Nov 2010 - Jan 2014
      • Albuquerque, New Mexico

      Directly responsible for the day to day operations of the resort lounge. Directed 20+ employees and managed inventory, sales, cost control, labor and guest satisfaction surveys.

    • General Manager/Area Support Manager
      • Jul 2005 - Oct 2010
      • Clovis, New Mexico

      Directed 50+ employees and managed P&L, sales, inventory, advertising, ordering, labor, training and cost controls. Managed all areas of operations from bar/service to the kitchen. Maintained high standards in sanitation and safety and complied with regulatory guidelines.

Education

  • 2012 - 2014
    New Mexico State University

Suggested Services

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Industry Focus. “Hospitality”

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