Experience

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  Marble

  • Toronto, Ontario, Canada

  • Project Manager

    • Sep 2021 - Present
    • Toronto, Ontario, Canada

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  University Health Network

  • Toronto, Canada Area

  • Project Lead

    • Jan 2018 - Sep 2021
    • Toronto, Canada Area

    • Managed budgeting and financials for the Personal Support Worker IT Registry of Ontario and UHN Integrated Care• Created and managed reporting for several big projects including the Personal Support Worker IT Registry of Ontario, UHN Integrated Care, eVisit Primary Care, and UHN MyCareConnection (Vivify)• Performed thorough contract and financial review and comparison to select a lead home care agency for the UHN Integrated Care project• Assisted with creating and implementing a transition plan to the new lead homecare agency• Provided training and promotion for various projects including the Personal Support Worker IT Registry of Ontario, eVisit Primary Care and UHN MyCareConnection• Managed all IT support for the Personal Support Worker IT Registry of Ontario, eVisit Primary Care, and UHN MyCareConnection, having resolved over 500 support tickets across all three projects• Worked directly with all project stakeholders including the IT vendor across multiple projects• Created project plans, risk management plans, risk logs and decision logs• Wrote and conducted needs assessment surveys• Conducted scoping of various other registries across Ontario• Ran weekly team meetings and created and maintained a Trello board for all projects• Managed all IT assets on the Connected Care team

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  Crum & Forster

  • Morristown, New Jersey

  • Cyber InfoSec Engineer Analyst

    • May 2016 - Aug 2016
    • Morristown, New Jersey

    • Co-wrote a project charter aimed at finding a vendor for information security training videos with a budget of $35,000• Scheduled and co-led meetings with vendors, including capturing and distributing minutes• Selected vendor and negotiated pricing between vendors, resulting in a deal that saved the company over $5,000• Updated information security policy documentation• Statistically analyzed Crum & Forster malware attacks between 2015 and 2016• Wrote detailed technical report summarizing findings which was submitted to the Director of Information Security

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  University Health Network

  • Toronto, Ontario, Canada

  • Project Analyst

    • Sep 2015 - Dec 2015
    • Toronto, Ontario, Canada

    • Came up with a solution to no-show hospital appointments and presented it to over 200 people including UHN’s CEO, CIO and, Executive Vice President. The solution was predicted to save UHN $5 million/year• Created and executed test cases for the ConnectingGTA system• Managed the ConnectingGTA Knowledge Transfer project• Created a project plan and assigned work to colleagues

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  University Health Network

  • Toronto, Ontario, Canada

  • Project Analyst

    • Sep 2014 - Dec 2014
    • Toronto, Ontario, Canada

    • Scheduled and ran meetings and training sessions. Many of these meetings were for gathering project requirements or identifying any gaps or issues with outstanding tasks• Captured and distributed meeting minutes• Updated project status and presented updates during weekly PMO meetings• Wrote sections of the ConnectingGTA Release 3A Extended acceptance testing report• Using C#, created a tool that extracted text from word files based on specific headings, saving the company over 1000 hours• Created an SOP user guide for the extraction tool

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  Maple Leaf Foods Inc

  • Mississauga, Ontario

  • Technical Projects Specialist

    • Jan 2014 - Apr 2014
    • Mississauga, Ontario

    • Co-managed the Multi-Functional Printer Replacement project including editing project proposals and running weekly team meetings• Updated and presented project status updates for various key projects at PMO meetings. Attendees included the CIO and VP• Created a project status plan that contained status updates for all IT projects in one file. This increased the Project Management Office’s efficiency by 120%• Provided technical support to clients for various computer issues

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  Sunnybrook Health Sciences Centre

  • Toronto, Canada Area

  • Quality and Patient Safety Project Co-ordinator

    • Jan 2013 - May 2013
    • Toronto, Canada Area

    • Co-lead for some of major projects at Odette Cancer Centre, including a physician communication app, RFID patient check-in system, Transition Care Clinic electronic patient treatment summary system, etc• Liaised between Sunnybrook Legal Counsel, IT specialists, and mobile enterprise developers in negotiating and finalizing master service agreements and other contracts• Edited a statistical report on a method to reduce emergency department wait times• Drafted an abstract on if a self-check-in process improves the quality and patient satisfaction associated with chemotherapy administration

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  Beijing Jangho Curtain Wall Co Ltd

  • Markham, Ontario

  • Assistant Project Manager

    • May 2012 - Aug 2012
    • Markham, Ontario

    • Edited building’s AutoCAD drawings for Jangho’s current projects with respect to the project manager and architect’s requirements • Updated project reports in Microsoft Word to incorporate changes made to AutoCAD drawings• Updated project timelines on Microsoft Project when unforeseen delays occurredPreparation and screening of window samples to ensure they aligned with drawing specifications

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  Ontario Ministry of Government Services

  • Toronto, Canada Area

  • Technical Support Specialist

    • Sep 2011 - Dec 2011
    • Toronto, Canada Area

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  Digi Canada

  • Concord, Ontario

  • Technical Assistant

    • Jan 2011 - Apr 2011
    • Concord, Ontario