Bio
Experience
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JLL Project and Development Services
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Chicago, Illinois, United States
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Senior Project Manager
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Mar 2020 - Present
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Chicago, Illinois, United States
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JLL
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Greater Chicago Area
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Project Manager with the Markets Group of Jones Lang LaSalle Americas, Inc.
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Apr 2016 - Present
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Greater Chicago Area
Prototype and Pop-up Store Design and Construction management for a Luxury Fragrance RetailerConducted field audit to determine best application of luxury concept designManaged the design process and vendor selectionMaintained project schedule despite force majeure impact from Hurricane AndrewManaged international team through design, fabrication, installation and construction for a successful store openingPart of a team delivering 1700+ open store renovations for a Specialty Pharmacy Retailer Responsible for providing reliable, timely, and professional construction administration services including cost and schedule management and providing support to multiple stake holders and various vendor teamsWorking with management teams, providing consulting support and technical expertise throughout the planning and conceptual design phases of a projectReview scope and schedule for assigned projectsCoordinate and track all Vendor deliveries to siteConduct and document all weekly meetings including pre-bid/pre-construction meetings and weekly OAC calls Manage negotiations with multiple national general contractors and coordinate activities of sub-contractorsPrepare/update project status reports and maintain files for due diligence and financialsTimely close-out process including punch-list completion, warranty documentation, as-built drawings, and financial closeout
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Owner
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Jan 2014 - Dec 2015
Owned and operated an independent Clinical Massage Therapy practice and consulted with multiple chiropractic offices and independent sporting events for patient and athlete wellness• Virgin Active Fitness Club (Singapore)• Provided clinical assessment of clients’ full body posture and anatomical alignment and Clinical Massage Therapy targeted to specific chronic muscle conditions• Issued detailed documentation of clients’ condition and treatment plans
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Owner
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2013 - 2014
Owned and operated an independent Clinical Massage Therapy practice and consulted with multiple chiropractic offices and independent sporting events for patient and athlete wellness• Developed business partnerships and consulted with: The Rehabilitation Institute of Chicago, Chicago Marathon, Chicago InHealth Center, U.S.A. Gymnastics Championships, Knecht Chiropractic, Virgin Active Fitness Club (Singapore)• Provided clinical assessment of clients’ full body posture and anatomical alignment and Clinical Massage Therapy targeted to specific chronic muscle conditions• Issued detailed documentation of clients’ condition and treatment plans
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Wellman Psychology Practice
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Greater Chicago Area
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Office Manager
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Jan 2012 - Apr 2013
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Greater Chicago Area
• Responsible for employee oversight• General management tasks, including insurance billing, pricing, and payroll• Tracked invoices for clients as well as vendor/suppliers• Maintained computer systems, ordering supplies, and organize office deliveries• Managed office scheduling and follow up with patients regarding visits, questions, and concerns
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United States
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Retail
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700 & Above Employee
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Store Manager
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2010 - 2012
Responsible for all store operations and key Corporate metrics including: • Sales & Profit• Inventory Management• Visual Merchandising• Strategic Planning • Employee Engagement • Customer Receipt Surveys
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Customer Centric Retailing (CCR) Project Manager
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Jan 2008 - Jan 2010
Responsible for the execution of the Consumer Centric Retailing Program across three districts transforming the way the company’s stores are designed and merchandised. Walgreens’ objectives were to hit on all four cylinders of the Four-Way Win: which was to increase total sales, reduce inventory levels, increase store efficiencies, and most importantly, to improve the customer experience.
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Executive Assistant Store Manager
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2005 - 2010
• Managed one of the TOP 5 Stores in the country with annual sales exceeding $15M • Oversaw all day-to-day operations of a 24-hour retail store with high volume retail and pharmacy (600-800 scripts a day)• Administered the use of the Kronos workforce management platform to accurately track time and attendance, transaction scheduling tasks, employee absences, labor control cost, compliance risks, and workforce productivity• Prepared all payroll functions to ensure that employees are paid in a timely and accurate manner• Negotiated and managed the employee insurance and benefits plans• Processed statutory and benefits remittances on time• Led work plan strategies in support of Corporate KPI’s and sales strategies • Provided employee development through training and constructive feedback• Responsible for the implementation of shrink strategies to minimize the risk of profit loss
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Assistant Store Manager
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2002 - 2005
• Managed team of store employees, shift leads, and pharmacy staff• Responsible for the Strategic Inventory Management System (SIMS) to maximize increase in profit, lower the inventory through effective ordering as well as maintaining the store stock and merchandise levels to achieve outstanding low shrink scores based on physical inventory• In store and out store expenses, inventory levels, work-plan strategies, and sales strategies• Employee development through training and constructive feedback, and shrink strategies
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Wachovia Bank
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Miami/Fort Lauderdale Area
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Service Manager & Teller Operations Manager
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1998 - 2003
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Miami/Fort Lauderdale Area
• Optimized funds and investment opportunities on premium accounts with $1M and above • Liaison between customers’ needs and services rendered • Supervision of the teller lines and all customer touch-points
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Education
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2014 - 2017James Cook University
Bachelor’s Degree, Business Management & Marketing -
2012 - 2013Soma Institute-The National School of Clinical Massage Therapy
Clinical Masage Therapist, Massage Therapy/Therapeutic Massage
Suggested Services
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Industry Focus. “Retail”
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References
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