Experience

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  S&P Global

  • United States
  • Financial Services
  • 700 & Above Employee

  • Senior Specialist - Product Management and Development

    • Aug 2023 - Present

  • Senior Product Analyst - DMS Product Specialist

    • Dec 2022 - Present

  • Product Analyst DMS Product specialist

    • Apr 2021 - Present

    Lead User Acceptance Testing (UAT): Collaborate closely with agile scrum teams from technology, and product management globally to test the enhancements and developments delivered to our client-facing API and feed products and giving feedback, while keeping a very strong focus on our clients’ perspective, to ensure our clients get what they need.Execution of UAT against previously defined and signed-off business requirements or user storiesAnalysis and interpretation of Business Requirements, and where necessary, elicitation of further information from Business Analysts, Content Subject Matter Experts and Business Systems Analysts.Facilitate product change awareness: facilitate and conduct knowledge sessions regularly for internal Client Operations & other teams, to help increase their awareness of upcoming changes to products, as well as attract and channelize their feedback into the agile scrum teams developing the products.Product & business process improvement: interact with Client Support team globally to identify major client pain areas and improvement opportunities in our existing products & business processes.Continuously develop technical product knowledge and troubleshooting skills.Serve as the “voice of the customer” in the product development process, providing critical feedback regarding defect and enhancement prioritization and product lifecycle decision-making.Resolve product or service problems by clarifying the customer's feedback Coordinate internal projects and determine the best utilization of resources to increase client satisfaction.Maintain excellent client relationships and engage with key personnel across all levels of client organizations to encourage on time completions and repeat business.Work directly with clients to effectively manage their needs and preferences.

  • Data Research Analyst

    • Jul 2015 - Apr 2021

    Analyzing Income Statement, Balance Sheet and Cash flow statement of companies from the above sectors in the Estimates Data Management Department. Verifying correct basis of financial metrics after calculations.The primary metrics we publish and for whom we analyze research reports published by different brokers are Opinion, Price Target, Earnings per Share, Funds from Operations and Adjusted Funds from Operations.Extract and upload data through sql, verify and correct the financial information provided by the lower tiersSupport and perform User acceptance Testing for the various departmentsLead and provide training to the new hires and existing employees on the new enhancement’sLead and perform various automation processes.Involve in the UAT testing for the new enhancements in the product and software’s as per requirement’sPerform reporting and analytics to gather key business insights that help Management in making key decisions for the Workflow Management, Team Performance and individual performanceBuild customize reports to answer business questions raised by stakeholders and Management.Perform data mining to Analyze domain performance to strategic business questionsLook out for new areas for analytics to enhance analytics scope by using automation toolsHelp Business analyst team in creation of enhancements in dashboards and up gradation of internal softwareDesign SQL queries to create excel sheets in order to perform audits on the data sets.Update and Approve content on the product via Generic MachinesBuild custom excel sheets to sort the data and give it meaningful in sightLead and deliver projects using agile and scrum methodologiesLeading Instn form UAT for REIC Industry Content TeamLead Estimates Client Question’s and feedback process, Handle Client questions received form international Brokers firm and estimates clients.

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  SNL Financial

  • Islamabad

  • Financial Research Analyst

    • Feb 2013 - Jul 2015
    • Islamabad

    Captures comprehensive information on the data tracked by the respective department.Keeps up-to-date in knowledge of content sets.Builds industry knowledge.Provides input and ideas for new collection methods and product enhancements related to the covered content sets.Reviews feedback involving their content to help correct errors and establish or refine procedures and processes to improve accuracy.Keeps up-to-date on industry trends and reporting standards.Troubleshoots problems or issues and provides meaningful feedback to co-workersCompiling and analyzing financial information.Evaluating financial information and devising forecasts of business, industry, and economic conditions to enable appropriate investment decisions.Interpreting data affecting investment programmes such as price, yield, stability, future trends in investment risks, and economic influences.Monitoring fundamental economic, industrial, and corporate developments by analysing information obtained through financial publications and services, investment banking firms, government agencies, trade publications, and company sources.Developing appropriate action plans for investment based on financial analysis.Formulating oral and written reports about the general economic trends, individual corporations and the entire industry.Knowledge of using real-time trading software.Understanding of technical analysis

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  United Nations

  • Islamabad

  • Administrative Assistant

    • Sep 2010 - Aug 2011
    • Islamabad

    The admin and finance will perform administrative duties to assist the National Programme Coordinator in day-to-day administrative/project management of the Project and maintain up date records filing record of internal and external communication.• Assist in the preparation of monitoring and progress controls set in place by UNDP as per the PCOM;• Assist in arranging meetings, internal and external and perform liaison duties with other units;• Assist with all administrative and logistical arrangements for meetings, workshops conferences;• Prepare different correspondences on the above matters and ensure follow up system;• Assist in preparation of payments requests/travel claims with the supporting documentation and liaison with other stakeholders for the same;• Assist in processing claims and facilitate approval through ensuring appropriate documentation and record keeping in accordance with PCOM;• Prepare and maintain an efficient filing system as per filing index required by project activities and organize clean and friendly office environment;• Supervise the work of support staff;• Perform any other duties assigned by the NPC in order to achieve the objectives of the Project

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  Standard Chartered Bank

  • Internee (operational officer)

    • Feb 2010 - Apr 2010

    As an intern i have performed various activities in stander-ed charted bank, Coordinates and maintain good relationship with customers, helps in preparations of vouchers, drafts, maintenance and security of office premises