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Danilo Kaeser is a seasoned professional with extensive experience in sales, customer service, and international business development. He holds a Master of Business Administration from Fundação Getúlio Vargas and a Bachelor of Business Administration from FAENAC SCS. With proficiency in English, Spanish, Portuguese, and Italian, Danilo has worked in various roles, including Sales Advisor, Senior Delivery & Technology Specialist, and General Manager.

Experience

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Senior Delivery & Technology Specialist
      • Sep 2023 - Present

    • Delivery & Technology Specialist
      • Sep 2021 - Present

    • Service Appointment Coordinator
      • Mar 2021 - Sep 2021

    • Canada
    • Retail
    • 700 & Above Employee
    • Front End
      • May 2020 - Sep 2021
      • Calgary, Alberta, Canada

      Provided customer experience through front-end activities such as customer service, cashier and self-checkout. *Earned the Blue Service certificate in recognition of excellent customer service.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Advisor
      • Nov 2019 - Dec 2019
      • Calgary, Alberta, Canada

      Guided customers and identifying needs and sales prospects. Sold Home solutions technology, TVs, Sound systems, car electronics.

    • Brazil
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Senior International Sales Analyst
      • Feb 2019 - Jul 2019
      • São Paulo e Região, Brasil

      Provided customer service and promoted sales developments with government sectors for small and medium caliber ammunition. Created commercial proposals, received and introduced the company to international visitors. Interpret data on customers' bids and technical drawings.

    • Brazil
    • Chemical Manufacturing
    • 100 - 200 Employee
    • International negotiation, procurement, trader and purchasing
      • Sep 2013 - Dec 2018
      • Laranjal Paulista, São Paulo

      Acted in import and export customs clearance, well recognized by cost reduction effectiveness. Performed international procurement for raw materials, supplier analysis, purchasing of chemicals raw materials, import projection and performance indicators. Expert in negotiating and purchasing low, medium and large raw materials volumes. Responsible to report department achievements and problems using PDCA and Kaizen methods.

    • Import/Export/Trader Senior
      • Oct 2010 - Sep 2013

      Supervised Import and Export projects, international procurements, and international business development. Acted as a technical developer for high-performance automotive electronics. Supported marketing campaigns in magazines and social media, fairs, and events.

    • General Manager
      • May 2004 - Jul 2010

      General administrative, Cash flow, Import, Logistics, National Sales, etc.

Education

  • 2019 - 2021
    Southern Alberta Institute of Technology (SAIT)
    Business Administration Automotive Management, Automotive Management
  • 2015 - 2017
    Fundação Getulio Vargas
    Master of Business Administration (M.B.A.), International Business/Trade/Commerce
  • 2007 - 2010
    FAENAC SCS
    Bachelor of Business Administration (BBA), International Business
  • 2012 - 2012
    GOETHE INSTITUT
    B1.1, Deutsch
  • 2010 - 2010
    ILSC Vancouver
    English skills on business presentation, English language

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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