Experience

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  StillStrong Hair

  • Fishers, IN

  • Owner/ Cosmetologist

    • Aug 2013 - Present
    • Fishers, IN

     Established reputation as a hair color/cut expert through continued professional education, social media presence, client satisfaction and word of mouth advertising. Drove to profitability within one year of opening. Solely managed all administrative and accounting duties for small business.  Stay versed and comply with federal, state, and local legal requirements. Increased clientele consistently year-over-year. Managed professional beauty merchandising, display, inventory control. Created social media presence to drive new customer awareness Created referral based marketing campaigns to drive new client acquisition and current client retention. Maintained client retentions at 98.5%.  Retained 50% of my clientele during my transition to an independent stylist per the max of my Sign of the Thymes contract.

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  Electronic Strategies, Inc

  • Indianapolis, IN

  • Accounting Specialist

    • Apr 2007 - Sep 2017
    • Indianapolis, IN

     Utilized accounting software Sage 50 and Tigerpaw to maintain all accounts receivable duties. To include: recording day to day financial transactions and complete the posting process which included transfer of subsidiary accounts summaries, balancing and reconciling general ledger accounts.  Independently lead successful projects to significantly decrease company collections by collecting, analyzing, and summarizing account information to prepare financial reports and contact delinquent clientele.  Consistently met or exceeded client management goals. Independently lead successful projects to significantly decrease company collections and increase. Excelled in accounting systems Sage 50 and Tigerpaw software suites; to include accounts receivable/ payable, reporting, collection duties and customer relationship management. Thoroughly maintained historical records by retaining and archiving accounting files. Provided excellent executive level administration support for president and Vice president of operations.

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  Sign of the Thymes

  • Indianapolis, Indiana Area

  • Hair Stylist

    • Jul 2012 - Nov 2013
    • Indianapolis, Indiana Area

     Excelled with 97% client retention rate due to excellent reputation in color placement and customized haircuts, including precision men’s and texture.  Managed all professional beauty merchandizing and inventory control for all estheticians, stylists and nail techs, including hair care, hair color, pro appliances, men’s products, cosmetics, nail products, texture products, skin and body, and salon essentials.  Transitioned to booth rent stylist from commission stylist after maintaining long-term relationships with clients and gaining their trust with my expertise in the beauty industry.

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  Secret Designs

  • Carmel, IN

  • Interior Design Assistant

    • Oct 2005 - Apr 2007
    • Carmel, IN

     Presented proposed design boards and project outlays to clientele; utilized exceptional communication and sales skills to negotiate final project plans, timelines and budgets with high customer satisfaction.  Merchandized and operated décor store front to entice prospective clients into not only purchasing product but also design services. Excelled in building long-lasting relationships with clientele resulting in rebookings, multi-room remodels and excellent referrals.  Managed projects for both residential and commercial spaces, including leading construction teams, independent contractors, deliveries and designers, to ensure B2B and residential clients received high quality, on time, on budget finished projects.  Obtained and processed orders from launch to delivery.