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Danielle Raja

Customer Success Associate at BrokerBay
Intro Book
Danielle Raja is a seasoned customer success professional with 1 year 11 months of experience, holding a Bachelor of Arts degree from Brock University and a background in psychology, with expertise in customer service and empathic communication.
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Location
Canada, CA
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Bio

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Credentials

  • Managing Your Personal Finances
    LinkedIn
    May, 2021
    - Apr, 2026
  • Speaking Confidently and Effectively
    LinkedIn
    May, 2021
    - Apr, 2026
  • Supporting Allyship and Anti-Racism at Work
    LinkedIn
    May, 2021
    - Apr, 2026
  • Supporting Workers with Disabilities
    LinkedIn
    May, 2021
    - Apr, 2026
  • Smart Serve
    Ontario Government
    Sep, 2020
    - Apr, 2026

Experience

  • BrokerBay
    • Toronto, Ontario, Canada
    • Customer Success Associate
      • Aug 2022 - Present
      • Toronto, Ontario, Canada

      Interact with users to assist with platform navigation, investigations, and software bugs. My ability to quickly recognize and communicate issues sets me apart. I’m an expert at customer service and empathic with clients and colleagues.

  • Loblaw Companies Limited
    • St Catharines, Ontario, Canada
    • Store Associate
      • Jul 2020 - May 2022
      • St Catharines, Ontario, Canada

  • Distress Centre Niagara
    • Assistant Volunteer Coordinator
      • Jun 2021 - Aug 2021

  • Kawartha Ski and Snowboard School
    • Bethany, Ontario, Canada
    • Ski Instructor
      • Dec 2012 - Apr 2017
      • Bethany, Ontario, Canada

Education

  • 2016 - 2022
    Brock University
    Bachelor of Arts - BA, PSYCHOLOGY
  • 2018 - 2019
    Maastricht University Faculty of Arts and Social Sciences
    Bachelor's degree, Psychology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Software Development”

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