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Danielle Mcghie

Claim Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Aaa-The Auto Club Group</span>
Intro Book
Danielle Mcghie is a seasoned claims professional with 7+ years of experience in management, team leadership, and human resources, holding roles in AAA-The Auto Club Group, GEICO, and APAC Customer Services.
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Location
Lakeland, Florida, United States, US
Skills
  • Management
  • Team Leadership
  • Employee Training
  • Claims Handling
  • Human Resources
  • Show all
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Bio

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Topline AI
Danielle Mcghie is a seasoned professional with extensive experience in management, team leadership, and human resources. She has held various roles, including Claim Manager at AAA-The Auto Club Group, where she managed claims and negotiated settlements, and Claims Adjuster at GEICO, where she investigated and settled claims. Mcghie also has experience in human resources, having worked as a Human Resources Hiring Assistant, where she conducted reference and background checks, and managed offsite marketing events. She holds a Bachelor of Business Administration degree from Florida Southern College and is proficient in Microsoft Office and Excel. Mcghie is a people-oriented professional with a strong background in customer service and conflict resolution. She is currently based in Lakeland, Florida, and is fluent in multiple languages. Mcghie's skills include management, team leadership, employee training, claims handling, human resources, and marketing.

Experience

  • AAA-The Auto Club Group
    • United States
    • Claim Manager
      • Aug 2016 - Present
      • United States
  • GEICO
    • Lakeland, Florida Area
    • Claims Specialist
      • Nov 2010 - Aug 2016
      • Lakeland, Florida Area

      Bodily Injury Claims Adjuster, Jan 2015 – Present *Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review. *Review police reports, medical treatment records, medical bills, or physical property damage to...

  • APAC Customer Services
    • Tampa/St. Petersburg, Florida Area
    • International Strategic Account Representative
      • Oct 2008 - Nov 2010
      • Tampa/St. Petersburg, Florida Area

      * Conferred with customers by telephone to provide information about products and services, take or enter orders, cancel accounts, and obtain details of complaints. Kept records of customer interactions, transactions, recorded details of inquiries, complaints, and comments, as well as actions t...

  • Pizza Hut
    • Lakeland, Florida Area
    • Head Shift Manager
      • May 2003 - Jun 2009
      • Lakeland, Florida Area

      *Performed various financial activities such as cash handling, deposit preparation, and payroll. *Resolved customer complaints. *Controlled inventories of food, equipment, smallware, and liquor. *Observed and evaluated workers and work procedures to ensure quality standards and service, and co...

Education

  • 2012 - 2015
    Florida Southern College

Suggested Services

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Industry Focus. “Human Resources and Staffing.”

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