Experience

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  Blue Cross Blue Shield of Massachusetts

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Digital and Print Operations Manager

    • Nov 2021 - Present

  • Production and Communications Coordinator

    • Mar 2015 - Present

    Track and execute multiple communications projects simultaneously, including development, production, and delivery of materials to both member and provider populations. Use historical data to anticipate upcoming business needs, better target populations and proactively implement coordinated communications.Collaborate with department writers and clients to track project and communication timelines to meet internal, corporate, or association deadlines. Led major e-communications template redesign to meet Provider needs based on feedback gathered from group sessions and surveys. Redesigned email templates to better reflect the new branding. Inform and coordinate project deliverables to support the needs of our service centers and provide the necessary information and resources to address business changes along with member inquiries.Create and execute provider emails using HTML code in the Zeta Interactive platform. Develop code to pull SQL data and segment provider audiences based on messaging. Maintain and update email template library, develop workflows, and jobs aids to streamline processes. Generate measurement reports to evaluate the impact of communications.Identify process improvement opportunities, develop new tools to better enhance efficiency, and track project status.

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  Crohn's & Colitis Foundation of America, New England & Connecticut Chapters

  • Needham, MA

  • Administrative Coordinator

    • Jun 2013 - Feb 2015
    • Needham, MA

    Provided administrative support to chapter staff and Senior Regional Director by managing the office, ordering supplies, resolving technology issues, and answering telephones.Managed and reconciled financials including annual budget, accounts receivable and payable, along with donation entry and receipting within the Donor Direct software database.Coordinated Board of Trustee meetings including agenda preparation, scheduling, vendor coordination, and follow-up.Maintained electronic correspondence through daily social media posts, monthly e-newsletters, and various programmatic e-blasts. Created and updated chapter specific marketing materials and media sponsorship opportunity information presentations and proposals.Collaborated with consultants to organize and facilitate major events, including sponsorship, auction and ticket solicitation as well as event logistics and volunteer management.Managed and coordinated staff travel through internal booking systems, reporting and reconciling personal and corporate expenses.

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  Boston Medical Center

  • Greater Boston Area

  • Development Assistant, Family Philanthropy

    • Sep 2012 - Jun 2013
    • Greater Boston Area

    Provided administrative support on a variety of matters including meeting scheduling, follow-up, data processing, mailings and development of materials.Drafted and mailed donor acknowledgement letters.Utilized Raiser’s Edge to input and track Donor correspondence, including meetings and proposals submitted. Provided support for the activities of the various Development groups, including agenda preparation, scheduling, and follow-up.Provided support and conduct prospect research for major BMC fundraising events including the Annual Gala, Marathon and Golf Tournament.

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  Danforth Museum of Art

  • Development Marketing Associate

    • Sep 2011 - May 2012

    Oversaw and executed all development efforts, including Annual Fund Campaign, Corporate Sponsorship and Major Gifts Programs, along with coordination of three major annual fundraising events.Solicited and scheduled caterers, composed online and mailing correspondence in conjunction with marketing efforts, track and report attendance, budget, and gross/net outcomes.Established and realized Major Gifts Program utilizing Wealth Engine software to identify potential individual, corporate and foundation donors. Produced and managed all prospect profiles data. Organized and implemented new structure to all donor financial transactions within Member’s Only software, including production of user manual and donor acknowledgement templates.Arranged and facilitated Annual Fund Phone-A-Thon including recruitment and training of volunteers and production of collateral.Identified and pursued grant opportunities; cultivate, develop, and steward all submissions to foundations.

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  The College of New Jersey

  • Ewing, NJ

  • Coordinator of Stewardship and Donor Relations

    • Nov 2010 - Aug 2011
    • Ewing, NJ

    Identified, cultivated and maintained philanthropic partnerships with various funding organizations.Conducted prospect research utilizing Wealth Engine and Foundation Search applications.Compiled and analyzed historic, financial, and statistical Raiser’s Edge data and established and managed information tracking processes including acknowledgement, recognition, ongoing communications and continued cultivation of past and current major donors.Collaborated with key areas such as Student Financial Services and Finance and Business Services in processes such as appropriating scholarship and programmatic funds based on donor criteria.

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  St. Philip's Academy

  • Development Associate

    • Jul 2009 - Oct 2010

    Maintained and managed gift entries, constituent information, and donor receipts in Raiser’s Edge.Generated and distributed weekly cash journals and financial reports.Coordinated and facilitated parent fundraisers and volunteer opportunities.Produced and coordinated web based communications, including e-mail communications using Constant Contact. Prepared and coordinated mailing list for mass mailings, coordinating with outside consultants, and vendors.Designed and published marketing materials including bi-annual newsletter, brochures and pamphlets, programs and annual report using Microsoft Publisher, Adobe In Design, Illustrator and Photoshop.

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  Mount Ida College

  • Resident Director

    • Jun 2008 - Jun 2009

    Managed facilities, staff and programming for approximately two hundred and fifty students.Adjudicated student conduct issues through formal hearings, and sanctioned based on school judicial codes.Supervised and managed a staff of seven Resident Assistants.Served and participated in departmental committees for Resident Assistant Recruitment and Selection, Resident Assistant Appreciation, and Resident Assistant Training and In-service.

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  Bridgewater State College

  • Resident Assistant

    • Jan 2004 - May 2008