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Danielle Blades

Host at Ralph Brennan's Jazz Kitchen
Intro Book
Public relations and customer service professional with 11+ years of experience.
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Location
Buena Park, California, United States, US
Skills
  • Social Media
  • Microsoft Office
  • Public Relations
  • Public Speaking
  • Facebook
  • Show all
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Bio

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Danielle Blades is a seasoned customer service and public relations professional with 11+ years of experience in various industries, including hospitality, retail, and entertainment. She has a strong background in social media, event planning, and team leadership.

Experience

  • Ralph Brennan's Jazz Kitchen
    • Anaheim, CA
    • Host
      • Nov 2012 - Present
      • Anaheim, CA

      • Customer service, team work, and problem solving. • Greet guests, check in reservations, and quote accurate wait times. • Train new team members. • Act as floor supervisor delegating tasks to host team. • Take, alter, and enter reservations via telephone and email. • Assist serving and bussing teams when needed.

  • Fossil Group, Inc.
    • Anaheim, CA
    • Sales Associate
      • Feb 2013 - Dec 2013
      • Anaheim, CA

      • Customer service, extensive product knowledge, and styling. • Meet competitive sales goals in a high volume, high traffic environment. • Cash handling and register.

  • Colorvision: Amazing Pictures
    • Anaheim, CA
    • Assistant Manager
      • Jun 2012 - Nov 2012
      • Anaheim, CA

      • Conduct interviews and hire new team members. • Supervise, manage, and train team members. • Open and/or close retail location. • Promote, meet, and increase sales goals in a high volume commission based environment. • Complete weekly inventory and company reports. • Cash handling and register. • Photography

  • Sulake
    • Santa Monica, CA
    • Customer Service Representative
      • Mar 2007 - Oct 2011
      • Santa Monica, CA

      • Respond to customer service queries via ZenDesk, chat, and email. • Provide telephone support for credit related queries.• Handle chargeback and refund requests from customers and credit institutions.• Respond to BBB queries. • In game moderation, player support, and quality assurance.• Train and supervise customer service, credit department and moderation staff. • Assist site production team in the creation of new campaigns and promotions.

  • Disneyland Resort
    • Anaheim, CA
    • Outdoor Vending/Photopass
      • May 2005 - Mar 2007
      • Anaheim, CA

      • Guest service, instruction, and interaction. • Cash handling and mental math. • Food preparation. • Barista trained; creating various hot and cold specialty beverages. • Proficiency with Nikon d70s camera. • Picture assembly and sales.

Education

  • 2011 - 2014
    California State University-Fullerton
    Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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