Experience

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  Holiday Inn Winnipeg Airport West

  • Winnipeg, Manitoba, Canada

  • Accounts Receivable Clerk

    • Nov 2022 - Present
    • Winnipeg, Manitoba, Canada

    Processing all incoming payments to accounts according to company procedure to ensure accounts are up to date.Balancing, recording and posting daily transactions to prepare for month end reconciliation.Preparing and clarifying any discrepancies on invoices to ensure customers receive accurate invoices in a timely manner. Balance floats for VLT machines, petty cash and house floats to ensure records of transactions are reconciled to actual cash and floats are available for continued use. Reconciling daily reports with actual cash to accurately record daily transactions.

• 

  New York Fries

  • Winnipeg, Manitoba, Canada

  • Frontline Customer Service

    • Nov 2021 - Apr 2023
    • Winnipeg, Manitoba, Canada

    Working within a team to complete tasks for daily operations Using interpersonal skills to communicate with colleagues and customers for a harmonious and satisfactory working environment Gaining an understanding of products to better answer queries and complaints to improve store performance

• 

  VXI Global Solutions, LLC

  • Kingston, Jamaica

  • Account Associate

    • Dec 2020 - Sep 2021
    • Kingston, Jamaica

    Developed skills to improve communication, improve team efficiency, provide conflict resolution and to provide a complete history of interactions with customers.Received training in using CRM and other systems to complete and resolve customer issues Accomplished good understanding of product knowledge through constant conflict resolution Effectively operated within a team to improve performance

• 

  TK Hardware

  • Bon Accord, Tobago

  • Retail Sales Associate

    • Mar 2017 - May 2020
    • Bon Accord, Tobago

    Communicated with managers about different products to supply that would potentially boost sales Developed inventory management skills to ensure supply meets demands Catalogued store products for easier access to employees when doing a sale Understood the importance of product knowledge to better assist customers and boost sales Used interpersonal skills to communicate and build relations to improve customer base