Bio
Experience
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Spring Activator
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Vancouver, BC
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Kickster
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May 2015 - Jun 2015
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Vancouver, BC
Kick - 6 week incubator program for startups
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Bordignon Marble & Granite (www.bordignon.ca)
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Vancouver, B.C.
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Marketing, Outside Sales Specialist
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May 2013 - Jun 2015
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Vancouver, B.C.
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Milestones Grill & Bar - YALETOWN
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Vancouver, BC
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Server
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Oct 2012 - Aug 2013
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Vancouver, BC
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Travel
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Italy, Mexico, Canada
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Traveller
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Aug 2011 - Jul 2012
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Italy, Mexico, Canada
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Paola Perdomo Coorporate & Personal Events
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Mexico City
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Wedding & Event Coordinator
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Jun 2012 - Jun 2012
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Mexico City
• Worked closely with Paola Perdomo, orchestrating logistics during the day-of and ensuring a flawless execution of the events. • Coordinated the successful operation and collaboration of vendors during the day-of. • Most notable event participated: Mexico City world-class wedding of 900+ guests
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Bulgari Hotels & Resorts
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Milan, Italy
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Guest Relations, Reservations, Guest Services, Concierge, Front Desk, Night Manager
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Sep 2009 - Aug 2011
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Milan, Italy
Bvlgari Hotels and Resorts is an international luxury hospitality brand. As a Guest Service agent & coordinator, I was part of the team that ensured all guests received the highest care and hospitality. • Top “Room Up-seller” of 2010 – Directly impacted the growth of revenue by constantly identifying potential up-selling opportunities and clearly understanding guest's needs. • Translated the BH&R quarterly newsletter “What’s on Milan” , from Italian to English.• Designed and revised existing operating procedures that improved team’s productivity.• Responsible for preparing the hotel’s daily internal communications, while on night shift• Successfully worked as a team while short staffed, meeting deadlines without compromising the highest quality service.• Developed a keen eye for quality, attention to detail and increased my diplomatic, leadership and problem solving skillsAwards: Employee of the Quarter September 2010
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Er Botteghin - Italy
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Sarzana, Italy
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Server - Barista
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Oct 2008 - Aug 2009
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Sarzana, Italy
• By working at Er Botteghin wine bar, I fully immersed myself in the Italian culture and experienced firsthand Italian work environment.• Developed a deeper passion for Italian culinary and wine culture. • Acquired invaluable intercultural communication skills and thrived as a team player. • Became fluent in Italian and discovered a new notion of the art of living.
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International Stone Quarries
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Tampa/St. Petersburg, Florida Area
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Sales Representative and Office Manager
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Jan 2007 - Dec 2007
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Tampa/St. Petersburg, Florida Area
• Designed the company’s marketing material such as brochures, flyers, business cards, catalogue and website• Generated revenue through direct and indirect sales by identifying and meeting our clients’ needs • Responsible for the training and supervision of the office staff on daily administrative duties and customer service
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Education
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2003 - 2003Cavilam & Blaise Pascal University - Vichy, France
DELF- Diplôme d’Etudes en Langue Française -
2003 - 2006Vatel International Business School - Lyon, France
Bachelor's degree, International Hospitality and Tourism Management -
2009 - 2009Instituto Linguistico Mediterraneo - Pisa, Italy
Intensive Italian Language Program -
2012 - 2012ISS of BC College International Studies - Vancouver
Professional Communication and Marketing
Suggested Services
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