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Bio

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Daniel Venter is a seasoned customer support professional with 5+ years of experience in digital photography, illustration, and visual design. He has a strong background in customer service, communication, and technical support, with expertise in Zendesk and domain registration. Daniel has worked with various companies, including BrandBucket, Playtopia MGA, and Brandroot, and has also taught English as a second language in South Korea.

Experience

    • Customer Support & Editorial Brandbucket
      • Jul 2019 - Present
  • PLAYTOPIA MGA
    • Cape Town Area, South Africa
    • Tech Overlord
      • Dec 2019 - Dec 2019
      • Cape Town Area, South Africa

      Handled technical support for Playtopia MGA festival 2019. Duties included procurement and setup of hardware for 29 game exhibition stations as well as maintenance and support of same for the duration of the festival.

    • United States
    • Business Supplies & Equipment
    • 1 - 100 Employee
    • Customer Service & Sales Support
      • Mar 2018 - Jul 2019

      Handle customer support tickets and sales via Zendesk ticketing interface. Broker deals between potential buyers and sellers of domains. Experience working with a variety of domain registrars including GoDaddy, Uniregistrar and Namecheap. Gained a reputation for professionalism and excellence in support with multiple high scoring Google reviews for Brandroot.com

    • Copywriter
      • Mar 2015 - Jul 2019

      Write copy to interest prospective buyers in our portfolio of internet domains for sale. SEO keywording and data entry via web interface.

    • Freelance Contributor
      • Sep 2014 - Dec 2014

      Wrote reviews and guides pertaining to the Android operating system. Contributed featured articles about the South African Internet industry. Gained experience working with Wordpress.com web interface.

    • English Second Language Teacher
      • Feb 2011 - Feb 2014
      • South Korea

      Taught students to speak and write in English Planned lessons for my own use and to expand the English teaching curriculum of the school. Edited and proofread documents for fellow teachers and staff.

Education

  • Stellenbosch University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Technology, Information and Internet”

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