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Daniel Silva is a seasoned quality management professional with over 23 years of experience in managing global quality systems, leading teams, and implementing quality programs. He has worked in various industries, including automotive, lighting, and finance. Silva holds a BS in Business Management and an AS in Business Management from the University of Phoenix and Hawaii Pacific University, respectively.

Experience

  • LUXIT Group
    • United States
    • Global Director of Quality
      • Feb 2024 - Present
      • United States

  • Seraph.
    • United States
    • Quality Operation Senior Consultant
      • Mar 2022 - Feb 2024
      • United States

      Automotive

  • Varroc Lighting Systems
    • Plymouth, Michigan
    • Global Quality Systems Management Director
      • Jul 2017 - Mar 2022
      • Plymouth, Michigan

      Responsible for the Global Quality Management System in Plymouth, Michigan, Monterrey, Mexico, Pune, India, Novy Jicin, Rychvald and Ostrava, Czech Republic, Cologne, Germany, Sorocaba, Brazil, Chennai, India, Lublin, Poland and Tangiers, Morocco. Full support of QMS in China, Italy, Bulgaria, Turkey, Romania and Vietnam. Responsible to ensure that all sites are certified to TS 16949:2009 and transitioned to IATF 16949:2016. Responsible to ensure that all audits are conducted in a timely manner and to ensure full support of all Customer specific process audits and their requirements which include: QSB+, VDA 6.3 (Formel Q), MSA, PSO. Responsible for creating one Global QMS System and the overall QMS training by facility.Responsible for 10 direct reports.

  • Automotive Lighting
    • Auburn Hills, MI
    • NAFTA Quality Systems Manager
      • Jun 2012 - Jul 2017
      • Auburn Hills, MI

      Responsible for the NAFTA Quality Management System of 9 facilities (3 in Juarez, Mex., 1 in Tepotzotlan, Mex., 2 in Pulaski, TN, 1 in El Paso, TX and 2 in Auburn Hills, MI). Responsibilities include audits of all Customer specific processes and their requirements which include: QSB, VDA 6.3, MSA, PSO and TS 16949:2009. Responsible for creating one QMS System for all NAFTA and the overall QMS training by facility. I also perform additional duties as back up Quality Manager and Champion for FCA and GM.

    • Program Manager
      • Feb 2010 - Oct 2010

      International commercial consultant providing Program Management services to a major Middle East telecom company ($7 billion +) in their departments. Responsible for mentoring the PMO team in managerial skills, team building, Business English. Review and approve all project and business cases, prior to dissemination to all departments and project owners. Responsible for bringing teams together from other departments. Work side by side with the Call Center for problem resolutions with the Peruvian personnel at the American Embassy.Trained the PMO team.Created team cohesion with the PMO and other departments.Managed multiple projects such as new retail store sites, call center customer service training, telecommunications rollout and warehouse control training.Created several documents and forms for all departments.Summit Plastic Molding II 2008 to 2010

    • Quality Manager/Materials Manager/Corporate Quality Director
      • Mar 2008 - Feb 2010

      Responsible for planning, coordinating and directing quality program designed to ensure continuous production of products consistent with established standards: developing and analyzing statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials, facilities and products. Investigate and respond to customer complaints regarding quality. Implemented ISO /TS 16949 program from cradle to grave.Created and implemented 8D Corrective Action, improving customer complaint responses.Initiated and certified Company in ISO / TS 16949.Initiated training program for all employees.Assisted Production Control in creating scheduling program.Hoover 2007 to 2008

    • Supplier Quality Engineer
      • Oct 2007 - Mar 2008

      Responsible for the overall quality of 14 suppliers. Responsible for reviewing and approving PPAPs submitted by suppliers. Responsible for analyzing and communicating assembly line rejections to suppliers. Along with the Purchasing Department, share responsibility in sourcing of new suppliers, providing self assessment and performing onsite assessments. Responsible for performing quality systems audits at suppliers sites. As a team member of Supplier Quality share responsibility for mentoring and developing suppliers. Responsible for obtaining RMAs from suppliers and assisting the VSO clerk process returns in a timely manner. Responsible for the tracking, follow up and closure of supplier SCARs. Responsible for packaging & plastics commodities.Improving supplier relations by working with them on rejections and SCAR closures.Assisting in the implementation of a Supplier Quality Manual.Created a SCAR tracking system.

    • Quality Analyst
      • Jan 2006 - Oct 2007

      Responsible for reviewing and approving process documentation, validations, calibrations and circular process charts. Responsible reviewing and approving charts for relative humidity and temperature, ensuring they are at the right parameters. Champion for implementing and monitoring Kaizen Lean Manufacturing events to include 5S. Member of the Global SPC team, researching best methods to utilize SPC in a Sterilization company determining predictive maintenance. Work with other sterilization facilities to improve customer service, documentation error reductions, find best methods to improve customer complaint response time and applying lessons learned. Responsible for document control and archived documentation disposition. Responsible for the overall Internal ISO 13485 audits.Improved customer relations by minimizing load corrections.Implemented Kaizen Lean Manufacturing in facility.Primary Lead ISO 13485 Auditor trained eight other employees to become Internal Auditors.Implemented BI Placement book and damage album.

    • Customer Service Representative
      • Jan 2004 - Jan 2006

      Responsible for new customer loan set ups, window payments, payoffs, name changes, change of addressed, special warranty deeds, coupon books, end of month report, type release of liens and daily communication with customers. Responsible for property tax payments and insurance payments. Had first ever company flawless property tax payment year.Implemented end of month report in excel, by creating a report that gathers data from other reports and being able to have the report in 5 minutes rather than 5 days.

  • U. S. Army - Retired
    • Ft. Benning, GA, Ft. Campbell, KY, Ft. Bliss, TX; Sinai, Egypt; Hanau & Karlsruh
    • Infantry/Personnel Management/Postal Operations Manager/Transportation Supervisor
      • Jan 1981 - Jan 2004
      • Ft. Benning, GA, Ft. Campbell, KY, Ft. Bliss, TX; Sinai, Egypt; Hanau & Karlsruh

Education

  • 1999 - 2011
    University of Phoenix
    BSBM, Business Management
  • 1992 - 1993
    Hawaii Pacific University
    ASL, Business Management
  • 1987 - 1987
    U. S. Army Primary Leadership School
  • U. S. Army Training
  • University of Phoenix
  • U. S. Army Basic Non-commission Officer School

Suggested Services

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Industry Focus. “Management Consulting.”

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