Experience

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  M C Bank

  • New Orleans, Louisiana, United States

  • Senior Vice President - Commercial Relationship Manager

    • Mar 2023 - Present
    • New Orleans, Louisiana, United States

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  OnPath Federal Credit Union

  • Metairie, LA

  • Vice President of Commercial Lending » Business Development | Client Relationship Building

    • Sep 2018 - Mar 2023
    • Metairie, LA

    As the Director of Commercial & Residential Lending at OnPath Federal Credit Union, I direct both departments, leading product innovation and portfolio growth in our financial services. Client relationship building is a central focus of my role, and I work diligently to find and create loan and deposit relationships that serve our members well while supporting Credit Union goals.At OnPath, we help members to clearly define their needs, identify solutions, and help them customize the financial products and services that best satisfy their unique situations. People trust us to have their best interests at heart—and we do.Building a strong work culture, I supervise and direct teams, leading as a mentor/coach to ensure customer satisfaction and excellence across our full range of services. Comprehensive areas of focus include Operations, Business Development, Loan Administration, Sourcing, Booking, Vendor Management, Contract Negotiations, Project Management, Team Leadership, Compliance, & Client Relationship Building. Representative Achievements: » Delivered excellence in Commercial Lending in support of community empowerment—achieving 71% growth for commercial loan originations and exceeding goal by 25%; improved average annual commercial loan net growth from 14% to 28%» Provided key leadership in Operations to ensure Customer Satisfaction — rewriting 100% of operational procedures for both departments and introducing new training and processesAt OnPath, our mission is to be financial advocates to improve the quality of life for our members and the communities we serve. Connect with me to learn more.

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  New Orleans Firemen's Federal Credit Union

  • Senior Vice President - Lending

    • 2013 - 2018

    Manage Lending operations with 8 direct reports managing consumer, mortgage, and commercial lending. Direct Branch Managers, Loan Officers, Processors, and Underwriters managing lending and compliance training, sales coaching, and resolving operations issues. Analyze financial statements to identify growth potential and design creative strategies to increase gross revenues and rectify inefficiencies. Communicate with Credit Union Managers and departments to discuss project planning, implementation, and rollout. Research credit trends in local and national markets to determine appropriate portfolio actions. Set pricing for loan products and maximize profitability of existing loan portfolio. Conduct audits and evaluations to ensure compliance with credit union and Federal government policies. Build and foster relationships and negotiate contract terms with new and prospective vendors. Evaluate loan applications and structure packages to provide maximum benefit to borrowers while maintaining appropriate profitability. Monitor and analyze delinquent and charge off loans. Amend underwriting policies to prevent future occurrences. Present to Board of Directors and Supervisory Committee on current loan portfolio and overall financial performance.Selected Skills:* Lending Operations Management* Consumer, Mortgage, & Commercial Lending* Financial Statement Analysis* Audit Management & Evaluations* Loan Program Launch & Growth* Productivity Improvement & Performance Measurement* Loan Process Redesign & Streamlining* Contract Renegotiations & Vendor Relations* Policy Adherence* Loan Origination & Collection* Staff Training & Development* Full Lifecycle Project Management* Continuous Process Improvement* Strategic Partnership & Alliances* Cost Reductions

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  Fidelity Homestead Savings Bank

  • Assistant Vice President - Commercial Lender

    • Nov 2012 - Dec 2013

    Developed commercial loan and deposit business with 10 team members. Secured loans based on strength of borrower and profitability for bank. Coordinated loan process from application to closing analyzing financial documents to determine strength and desirability of loans. Assessed strength of collateral, borrowing entity / subject property cash flow calculations, and financial health of guarantors. Managed existing loan and deposit relationships by identifying new borrowing or banking needs and maintaining file compliance. Analyzed local and national commercial real estate trends to properly assess risks.Selected Skills:* Commercial Loan Business Development* Continuous Process Improvement* Financial Document Analysis* Deposit Relationships* Existing Loan Management* Risk Assessment & Mitigation* Customer Relationship Building

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  JP Morgan Chase Bank, NA

  • Metairie, LA

  • Assistant Vice President - Business Banker

    • Mar 2007 - Oct 2011
    • Metairie, LA

    Assistant Vice President / Business Banker (2009 – 2011) Acquired new business deposit and loan relationships and managed portfolio of premier business clients with 15 team members. Profiled new and existing business clients to cross-sell products and services to deepen banking relationships. Discovered credit needs, analyzed financial statements / tax returns, and booked business loans and lines of credit. Partnered with personal bankers and other branch employees to identify opportunities. Small Business Specialist (2008 – 2009) Specialized in Small Business clients serving as Personal Banker. Built client relations driving new business development and customer satisfaction. Personal Banker (2007 – 2008) Conducted sales calls to existing and prospective clients. Opened accounts and certificates of deposit. Sold securities and insurance related products. Booked home equity loans / lines, business loans, and lines of credit. Coordinated with strategic partners and specialists to cross-sell and expand customer relationships.Selected Skills:* New Business Development* Deposit & Loan Relationship Building* Portfolio Management* Client Relationship Building* Product & Service Cross-Selling* Financial Statement Analysis* Strategic Partnerships* Customer Satisfaction & Retention* Personal & Small Business Banking* Sales Generation & Territory Management