Experience

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  ESOTERIC

  • Columbus, Ohio

  • Principal

    • 2015 - Present
    • Columbus, Ohio

    Partner, responsibilities for the profitable leadership and operation for ESOTERIC Fine Auto Finishing.

• 

  The Carwash and Lytle's Auto Detail

  • Port Townsend, Washington

  • General Manager

    • 2012 - 2015
    • Port Townsend, Washington

    Responsible for the overall operations including hiring, developing and managing a team of nine employees. Accountable for customer service, quality control and ultimately customer satisfaction. Led and developed all employee training, service execution, and product delivery.

• 

  University of Cincinnati

  • Research Assistant

    • 2010 - 2011

    Research assistant in the Cognition, Action and Perception lab, within the Psychology Department.

• 

  Tavistock Life Sciences

  • San Diego, California

  • Executive Administrative Assistant

    • 2008 - 2009
    • San Diego, California

    Responsible for project management, the organization of the office complex, and overall office management.

• 

  Saks Fifth Avenue

  • Cincinnati, Ohio

  • Service First Leader, Locator & Store Auditor

    • 2006 - 2007
    • Cincinnati, Ohio

    Managed the Service First Desk, the first line of customer service and handled all customer service request and needs. Responsible for efficiency and execution of Saks Store-to-Store Locator Service. Responsible for daily store audit, deposit and cash reserve.