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Daniel Ranson profile image

Daniel Ranson

International Customer Service at eakin
Intro Book
Customer service and retail professional with a strong background in process management and customer interaction.
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Location
Greater Cardiff Area, GB
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Bio

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Daniel Ranson has experience in customer service, event staff, production, mystery shopping, and retail, with a Bachelor's degree in Biology, General from the University of York. He has worked in various roles, including International Customer Service, Event Staff, Production Staff, Mystery Shopper, and Shop Assistant, with a focus on process management and customer interaction. Daniel has held positions in the healthcare and retail sectors, with a strong emphasis on ensuring customer satisfaction and maintaining high standards of service.

Experience

  • eakin
    • Cardiff, Wales, United Kingdom
    • International Customer Service
      • Oct 2022 - Present
      • Cardiff, Wales, United Kingdom

      Process Uk and international orders for three businesses under the Eakin Healthcare Umbrella, supplying hospitals and patients with supplies, all over the world.

  • The Vale Resort
    • Hensol, Wales, United Kingdom
    • Event Staff
      • Aug 2016 - May 2024
      • Hensol, Wales, United Kingdom

  • Agrisense (A Pelsis Group brand)
    • Nantgarw, Wales, United Kingdom
    • Production Staff
      • Jun 2020 - Sep 2020
      • Nantgarw, Wales, United Kingdom

      Production operative, making and producing high quality pest control solutions for the agriculture market.

  • Serve Legal Ltd
    • United Kingdom
    • Mystery Shopper
      • May 2019 - May 2020
      • United Kingdom

      undertaking “mystery shopper” visits in which i would check store policies surrounding age restricted items, potentially speaking to managers after failed visits. Compiling a report of the visit after each one in a timely manor.

  • Anne Williams Pharmacy
    • Pontyclun, Wales, United Kingdom
    • Shop Assistant
      • Apr 2016 - Dec 2017
      • Pontyclun, Wales, United Kingdom

      Performing stock takes of medications and shop products, ensuring each item was present and accounted for.

Education

  • 2018 - 2022
    University of York
    Bachelor's degree, Biology, General

Suggested Services

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Industry Focus. “Medical Equipment Manufacturing”

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