Experience

• 

  GT AUTOMOTIVE ENGLAND LTD.

  • Chipping Norton, Oxfordshire

  • Operations & Database Administration

    • Sep 2017 - Present
    • Chipping Norton, Oxfordshire

    Customer Services & Aftercare > Email & Phone Pre & Post Sale Technical SupportWebsite > Maintenance of WordPress Platform inc. Updates and Security Threats > Design & Creation of New Posts and Pages > Management of Database with TSOHost & FileZilla > Creation, Deletion & Maintenance of User AccountsMAM Software Autopart Platform > Quote Purchase and Back Order Processing > Customer Database Import and Management > Product Database Import and ManagementMAM Software AutoCat+ Platform > Customer After Sales & Technical Support > Troubleshooting Erroneous VRM & XRef Lookups > Analysis of Returns Associated with PlatformMAM Software AutoMate Platform > Compatibility, XRef and Image Import & Mamagement > Liasing with Technical Support on Creation of New & Maintenance of Existing FunctionalityeBay > Listing Template Creation & Maintenance > Sales Promotion Setup & Analysis > Stock Level ControlAmazon Spreadsheets > Data Analysis for Database Import > Advanced Forumla Usage ( =INDEX & =VLOOKUP ) > Manipulation / Organisation of Technical Data into Catalogue Form > Creation of Product Catalogues & Associated TemplatesPhotography > Image Template Creation > Creation of Photographic Scene > Maintenance of Equipment > Sourcing of New / Improved Consumables & Equipment > Photographing All New Parts for Technical UseWarehousing > Pick, Pack and Dispatch > Use of Multiple Courier Interfaces > Creation & Management of Loss & Damage ClaimsMarketing Activity > Creation & Management of Email Templates > Management of Email DatabaseSocial Media > Creation of Social Media Posts & Campaigns > Management of Customer Service DMs