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Daniel Duggan
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Bio
Experience
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United Kingdom
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Software Development
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1 - 100 Employee
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Project Engineer
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Jul 2021 - Present
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Senior Support Engineer
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Dec 2018 - Jul 2021
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Support Engineer
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Dec 2012 - Dec 2018
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Fundraising Database Administration assistant (Volunteer)
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Feb 2012 - Dec 2012
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Tring
Volunteer with the Raisers Edge Support Team, Raisers Edge is the database software used• Responsible for User Administration• Produced multiple ‘Dashboard Panels’ (Panels are Report tools used within the database) for productivity reports and financial information among others• Trained new users in the formal training structure created by hospice• Trained users in database features such as query creation and use, dashboard panel creation and use• Created multiple database queries upon user request• Aided in constant database record maintenance (dealing with issues such as duplicate records, information updates, relationship management, ensure cease mailing requests are ensured etc.)• Efficient in exporting data from the database
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Customer Assistant (Entertainment)
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2006 - 2007
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Education
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2007 - 2012Buckinghamshire New University
Computing BSc (Hons), Computer and Information Sciences and Support Services
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Industry Focus. “Software Development”
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