Bio
Credentials
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Certificate in Leadership
LeaderShape InstituteMay, 2008- Apr, 2026
Experience
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Netherlands
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Technology, Information and Internet
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200 - 300 Employee
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Regional Manager Canada & East Coast US
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Jan 2022 - Present
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Account Manager
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Jul 2019 - Jan 2022
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USA Market Coordinator
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Mar 2018 - Jul 2019
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Assistant Cafe Manager
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Jun 2017 - Mar 2018
• Educate customers about United By Blue brand and mission• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Greet customers and ascertain what each customer wants or needs.• Recommend, select, and help locate or obtain merchandise on the sales floor• Personal photography featured in-store at “First Friday” Philadelphia art show event in September
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Shore Excursion Staff
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Jul 2014 - Sep 2016
• Lived on-board ship; promoted, described and sold tours and packages to guests on the Allure of the Seas and the Explorer of the Seas cruise ships• Worked collaboratively 8-10 hours a day, 7 days a week with a small team of less than 10 staff members• Provided guest services with regard to tour sales, refunds, complaints, and general port and ship information• Photographed passengers on the ship and on our tours, at each port destination• Worked assigned Shore Excursion shifts at the sales desk, and operated computer sales terminals• Coordinated tender operations with other Marine or Hotel departments• Hosted ship’s 'Destination Live' talk in the on-board theater with 300+ guests in attendance; presented on the tours, activities, and history of cruise destinations• Participated in many shore excursions /tours every week at each port in order to get to know the details of the experiences we sold, i.e. aquatic activities, zip-lining, horseback riding, biking, and cultural immersion tours
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Italy
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Travel Arrangements
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1 - 100 Employee
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Travel Specialist
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Sep 2013 - Jun 2014
• Promoted and sold trips for the leading tour operator of student travel in Europe• Assisted the City Manager in all areas, as required for the operation of tours and trips• Traveled extensively throughout Europe, leading tours for groups of 7- 100 students• Planned and designed trips, including transportation, accommodations and activity reservations• Liaised and coordinated with all persons involved in tours including bus drivers, restaurant and shop owners, hotel/hostel managers and activity coordinators• Photographed students on each trip, including creative/fun/solo/group shots; then edited and uploaded the photographs to the company Facebook page• Achieved highest trip sales numbers for the Rome team in 2014
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European Sales/Marketing Summer Intern
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Mar 2013 - Aug 2013
• Commission-based seasonal internship position; trainee guide and marketing representative• Use social media and street marketing techniques to sell trips to study abroad students
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Campus Ambassador
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Jan 2013 - Mar 2013
• Promote and sell trips via social media and in-person for the leading tour operator for student travel in Europe• Organized and ran promotional stands at multiple colleges/universities
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Barista
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May 2012 - Mar 2013
• Work well with a small team, operated top-of-the-line coffee & espresso machines and other equipment, and followed specific drink orders and instructions to ensure fast and quality service
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Photographer & Sales
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Jun 2010 - Aug 2011
• Trained as a professional photographer; photograph with a Nikon D340 digital SLR camera• Took creative photographs of couples and families on the beach• Great record in photograph and accessory sales
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United States
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Non-profit Organizations
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400 - 500 Employee
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Head Social Chair
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Oct 2009 - Sep 2010
• Responsible for planning over 35 events per semester, including all social aspects of a week-long Pan-Hellenic event• Registered for social events with the Interfraternity Council & ensured that each event abided by the national fraternity bylaws
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Assistant Recruitment Chair
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Apr 2009 - Oct 2009
• Planned and executed over 20 recruitment and Greek outreach events for potential new members• Conducted one-on-one information sessions with over 125 active recruits, resulting in effectively recruiting 30 new fraternity members in 2009
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Barista
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May 2007 - Aug 2009
• Promoted to shift leader and team leader positions
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Education
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2008 - 2012Penn State University
Bachelor of Arts (BA), Art History -
2013 -Accademia D'Arte
Digital Photography, Florence, Italy -
2013 -Main Line Center for Bartending
Certified Bartender -
Temple University
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References
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