Bio
Credentials
-
EAL NVQ Diploma in Fabrication and Welding Engineering (Plastic Welding) 600/9174/5
EAL AwardsMar, 2023- Apr, 2026 -
Data Communications Cable Installation (Copper) Level 3
BTEC UniversitiesDec, 2011- Apr, 2026 -
Data Communications Cable Installation (Fibre) Level 3
BTEC UniversitiesDec, 2011- Apr, 2026 -
LAN Design & Implementation Level 4
BTEC UniversitiesDec, 2011- Apr, 2026 -
Licentiateship LCGI
City & GuildsOct, 2011- Apr, 2026 -
Engineering services manager
SKILLcardAug, 2022- Apr, 2026 -
Level 2 Award in Working in High Risk Confined Spaces (6160-03)
City & GuildsFeb, 2024- Apr, 2026 -
Level 3 Award in First Aid at Work (RQF)
HighfieldDec, 2022- Apr, 2026 -
I21107 Supervision & Control certificate Instructor
LOGSTOR District Heating SolutionsNov, 2022- Apr, 2026 -
SMSTS
CITBNov, 2020- Apr, 2026 -
I2102 Extruder Welding certificate Instructor
LOGSTOR District Heating SolutionsMay, 2022- Apr, 2026 -
I2101 ShrinkJoint certificate Instructor
LOGSTOR District Heating SolutionsJan, 2022- Apr, 2026 -
I2109 WeldJoint certificate Instructor
LOGSTOR District Heating SolutionsJan, 2022- Apr, 2026 -
Safety Health and Environment for Construction Site Managers
IOSH -
Temporary works coordinator
CITB -
Weld inspector (visual)
APPLIED INSPECTION LIMITED
Experience
-
LOGSTOR District Heating Solutions
-
United Kingdom
-
Academy & Service Manager
-
Jan 2022 - Present
-
United Kingdom
Primary Duties:• Leading and managing the service team to ensure delivery of high-quality service in installation, maintenance, and repair of Logstor District Heating Solutions• Conducting training for internal and external stakeholders to improve the performance of the service team• Ensuring the health and safety of all service work carried out by the team• Conducting regular site visits to monitor workmanship, track defects, and provide feedback to the team• Creating project quotations and ensuring their timely submission• Maintaining stock levels of equipment and consumables necessary for service delivery• Preparing academy equipment and ensuring that training facilities are equipped with adequate and functional equipment for use in training sessions• Ensuring customer satisfaction in all projects as well as maintaining strong relationships with key clients.Specialist Functions:• Providing expert knowledge of Logstor District Heating Solutions and their related technologies• Demonstrating excellent communication and leadership skills to manage multiple projects• Having strong problem-solving skills and being able to work effectively under pressure• Being committed to excellent customer service, high safety standards, and quality assurance.
-
-
-
Vital Energi Utilities Limited
-
United Kingdom
-
Senior Project Manager
-
May 2015 - Dec 2021
-
United Kingdom
• have line management responsibilities• anticipate, plan and lead change• manage resources• constructively work with others to develop and maintain good working relationships• set direction and inspire others to work together to achieve challenging outcomes• generate creative ideas to inform best practice and continual improvement• monitor compliance with professional standards• implement an effective communication strategy• develop and maintain good customer relationships to support the customer-focused culture of the organisation• analyse, identify and access professional development• address problems that are well-defined but complex and non-routine• exercise autonomy and judgment in decision-making which takes into account the views and perspectives of others.
-
-
-
-
United Kingdom
-
Utilities
-
300 - 400 Employee
-
Area Manager
-
Apr 2013 - May 2015
Responsibilities:• Reporting to Contracts Manager• Operate in a manner that ensures as a team, McNicholas achieves targets within the parameters of the agreed service level agreements and KPIs.• Manage customer relationships and deal with any escalated complaints in a timely manner.• Ensure that all work is completed in line with company SOP and other technical documents.• Ensure full compliance with NRSWA Regulations.• Ensure full compliance with Health and Safety Regulations• Carry out monthly/bi monthly one to ones with team managers highlighting performance levels along with the ability to offer support and direction to meet and exceed targets.• Escalate faults/complaints that cannot be resolved to Contracts Manager.• Deputise for Contracts Manager when necessary• Carry out any other duties or tasks deemed necessary by your Contracts Manager.• Ensure excellent working relations are established and maintained with key interfacing areas, such as IOC and other support functions.• Analyse resource plan in order to keep contract profitable. • Carry out disciplinary and assist team managers in employment law.
-
-
Team Manager
-
Apr 2012 - Apr 2014
Responsibilities:• Reporting to Area Manager• Operate in a manner that ensures as a team, McNicholas achieves targets within the parameters of the agreed service level agreements and KPIs.• Drive and support NPS initiatives. Promote and increase NPS survey responses across your team by continually raising awareness of NPS with our customers and team members• Manage customer relationships and deal with any escalated complaints in a timely manner.• Ensure that all work is completed in line with company SOP and other technical documents.• Ensure full compliance with NRSWA Regulations.• Ensure full compliance with Health and Safety Regulations• Carry out monthly one to ones with Technicians highlighting performance levels along with the ability to offer support and direction to meet and exceed targets. • Escalate faults/complaints that cannot be resolved to Area Manager.• Ensure that all necessary Compliance documentation is adhered to; e.g. HR, Safety, Quality, Vehicle audits etc, • A minimum of 70% of time to be spent with your teams supporting installation activity, visiting & greeting our customers, driving quality and NPS• Deputise for Area Manager when necessary• Carry out any other duties or tasks deemed necessary by your Area Manager.• Ensure excellent working relations are established and maintained with key interfacing areas, such as FSOC and other support functions.• Ensure correct signoff of technician daily/weekly wages sheets
-
British Army
-
UK, Germany, Canada, Kosovo, Cyprus, Kenya, Iraq, Afghanistan
-
Sergeant
-
Oct 1997 - Feb 2012
-
UK, Germany, Canada, Kosovo, Cyprus, Kenya, Iraq, Afghanistan
Duties:• Basic mechanical & electrical engineer, maintaining vehicles and equipment.• Logistics controller, making sure that regiments have operational supplies.• Communications operator and manager, using radio and satellite systems.• Combat Support Arms – providing support to Combat Arms.• BOWMAN System Manager.• Regimental Signal Instructor.Responsibilities:• Second in command of a troop of 60 soldiers.• Advising and assessing junior soldiers.• Making sure all equipment and vehicles are well maintained.• Leading by example.• Administrating the troop forecast and training.• The highest levels of security are met.• Regimental IT security Officer.• The welfare of every soldier under my command.
-
Brighton & Hove City Council
-
Brighton, United Kingdom
-
Lifeguard
-
Jan 1996 - Oct 1997
-
Brighton, United Kingdom
Supervising swimmersSpotting hazards and preventing accidentsGiving advice on water safetyControlling unruly behaviourWater rescueFirst aid including CPR
-
-
Education
-
1996 - 1997Brighton College of Technology
Multimedia
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Renewable Energy Semiconductor Manufacturing”
Need a custom project? We'll create a solution designed specifically for your project.
References
Community