Experience

• 

  The Johns Hopkins University

  • United States
  • Higher Education
  • 700 & Above Employee

  • Enterprise Cybersecurity Engineer

    • Oct 2022 - Present

  • Systems Engineer

    • Dec 2019 - Oct 2022

    Lead the development and implementation of projects and solutions that enhance the customer experience and proactively bolster security in a complex, global enterprise Exchange Hybrid environment.Experience and skills include:- Large-scale, complex email migrations from Exchange 2016 to Exchange Online- Email migrations from external Exchange, Google Workspace, and other third-party mail hosts to internal Exchange Online- Maintenance, monitoring, security, and administration of Exchange Hybrid environments- Automation through PowerShell scripting- Authoring audience-appropriate documentation- KQL and O365 Security & Compliance

  • IT Desktop Services Manager

    • Jun 2017 - Nov 2019

    Responsible for the delivery of division-wide (Student Affairs) enterprise IT desktop support services and the management of the desktop support staff (3-4 FTE.)Provided one-to-one IT consulting to divisional offices. Oversaw and provided tier-III client desktop service support for Student Affairs, including desktop, software, printing, email, networking, and digital media services support.

  • LAN Administrator III

    • Feb 2014 - Jun 2017

• 

  Eye-Fi

  • Tech Support Specialist

    • Aug 2013 - Jan 2014
• 

  Bayer Business Services

  • IT Analyst

    • Jan 2011 - Apr 2013

    - Installed and managed Cisco/Tandberg video conferencing infrastructure and endpoints for North American sites- Provided in-house event streaming through video conferencing infrastructure multicast for major company events- Planned and oversaw the implementation of video conferencing room-integr...