Experience

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  Ashton Potter

  • Williamsville, NY

  • Hardware Engineer

    • Jun 2018 - Present
    • Williamsville, NY

    Building, maintaining, and integrating unique IT Systems for Ashton Potter — a world-leading security printing products specialist.

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  TechMentr

  • Western New York

  • IT Systems Consultant & Trainer

    • Dec 2017 - Present
    • Western New York

    Freelance; DBA TechMentr

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  The Daily News (Batavia, N.Y.)

  • Batavia, Genesee County, NY

  • Systems Manager

    • Aug 2003 - Nov 2017
    • Batavia, Genesee County, NY

    Solely Responsible for all IT hardware & software decisions and implementation, technical support, security, troubleshooting and technical training for a company of over 150 employees in 2 locations. ◆ Saving Time, Resources, and Money through workflow optimization and process improvement. ⁃ Developed an automated file-management system that completely eliminated a 2-hour daily task. ⁃ Scripted text-editor macros to pre-edit & reformat content for publication, reducing editing time from over 90 minutes to under 5 minutes. ⁃ Converted isolated file archives into an aggregated online media server with corporate-wide access. ⁃ Reduced photo archive storage requirements by 82% (-3 TB) through selective resampling & compression rules — all automated — saving 5 man-hours per week for every user. ◆ Training users and supporting their systems ⁃ Worked with employees to resolve support requests: desktop & laptop computers, phones & tablets. ⁃ Trained new employees on computer/OS, software and network use and on company procedures. ⁃ Worked with employees & management to determine and apply the software/features/procedures to meet their requirements and future needs. ⁃ Trained employees in the use of new systems and software, customized as to their needs. ⁃ Created online documentation to help employees resolve day to day issues. ◆ Operations, support and maintenance through 3 generations of backend/datacenter systems & networks. ⁃ Planned, implemented, and maintained a Windows domain based mixed-platform infrastructure ⁃ Concieved, launched, and managed 2 brand new websites from scratch and 2 site migrations. ⁃ Managed all company file storage, email, printers, and data backup services. ⁃ Responsible for infrastructure security monitoring & antivirus/malware protection. ⁃ Devised and implemented disaster recovery plan for all server and desktop computing operations.

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  Genesee Community College

  • Batavia, NY

  • Marketing Communications Coordinator

    • Aug 2001 - Jul 2003
    • Batavia, NY

    Wholly responsible for all PR at this public (SUNY) institution; including staffing. Established and directed the college's new Office of Marketing Communications, including the development of: operational processes, document publishing standards, contacts databases, and championed a complete reorganization of the college web site.

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  W. Caslon & Company

  • Rochester, New York Area

  • Analyst, Researcher, MarCom Director

    • 1997 - 2000
    • Rochester, New York Area

    A fast-moving tech startup that provided market forecast research for tech firms in the Fortune 500, and developed publishing & relationship marketing tools for print industry players. Built and managed PODi.org

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  Ward's Science

  • Rochester, New York Area

  • Production, Operations, and Product Lines Manager

    • 1990 - 1997
    • Rochester, New York Area

    Leading science education products supplier. Product Lines Manager for Software, Medical Equipment, Micro-Video & Optics ($6.5M); Production & Operations Manager for Living Materials Division ($1.25M); Senior Corporate Specialist for Microcomputer Technology & Applications. Developed new & proprietary products.

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  University of Rochester Medical Center

  • Rochester, New York Area

  • Senior Research Associate & Lab Manager

    • 1979 - 1990
    • Rochester, New York Area

    World-renowned biomedical research institution. Progressively responsible laboratory assignments in the Center for Brain Research, Cardiology, Pulmonary Physiology and Biophysics. Authored 3 scientific research publications in 1st-tier peer-reviewed journals.

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  Sabattis Scout Reservation, BSA

  • Deep in the Adirondack wilderness!

  • Camp Commissioner

    • Jun 1979 - Aug 1979
    • Deep in the Adirondack wilderness!

    Camp organization and operations, program planning and implementation. Supervision of staff in all aspects of wilderness Scout Camp operations in upstate New York’s Adirondack Mountains.