Experience

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  Starbucks

  • Supervisor

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  Starbucks

  • Towson, Maryland, United States

  • Barista

    • Nov 2023 - Present
    • Towson, Maryland, United States

    Customer service: Greeting customers, answering questions, and providing quality customer serviceDrink preparation: Brewing coffee, making espresso drinks, and preparing other hot and cold beveragesCleaning: Sanitizing work areas, utensils, and equipment, and keeping the bar area cleanFood preparation: Serving prepared food like pastries, cookies, and muffinsCash handling: Receiving and processing paymentsEquipment maintenance: Checking brewing equipment and reporting any maintenance needsCommunication: Describing menu items, suggesting products, and communicating customer feedback to managers

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  Victorious Mental Healthcare LLC

  • United States

  • Administrative Assistant

    • Jan 2021 - Oct 2022
    • United States

    ● Carry out administrative duties such as filing, typing, copying, binding, scanning etc.● Supports the team by performing tasks related to organization and strong communication.● Keeping and recording client’s records and progress.● Complete operational requirements by scheduling and assigning administrative projects and expediting work results.● Provide administrative support to ensure efficient operation in the office.● Answer phone calls, schedule meetings and support clients.Carry out administrative duties such as filing, typing, copying, binding, scanning etc.● Supports the team by performing tasks related to organization and strong communication.● Keeping and recording client’s records and progress.● Complete operational requirements by scheduling and assigning administrative projects and expediting work results.● Provide administrative support to ensure efficient operation in the office.● Answer phone calls, schedule meetings and support clients.● Make clients referrals, treatment plans, intake and assessment.● Exhibit polite and professional communication via phone, and e-mail.● Daily client support, prevocational services, therapeutic and supportive consultation and scheduling

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  Saviour African Food Restaurant And Catering

  • United States

  • Waitress

    • Apr 2021 - Dec 2021
    • United States

    • Greet customers and present menus• Make suggestions based on their preferences• Take and serve food/drinks orders• Up-sell when appropriate• Sanitize and Arrange table settings• Keep tables clean and tidy at all times• Check products for quality • Deliver checks and collect payments• Cooperate and communicate with all serving and kitchen staff• Adhere to all relevant health department rules/regulations and all customer service guidelines

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  Super Beauty

  • United States

  • Store Cashier

    • Oct 2019 - Aug 2020
    • United States

    • Greeting customers with a great attitude• Operating cash registers quickly and accurately• Answering customer questions• Balancing cash registers• Handling returns, exchanges and complaints• Answering phones as needed• Maintaining a safe and clean work environment• Promoting customer loyalty plans• Training and developing new cashiers• Helping fellow cashiers solve problems• Helping with stocking, cleaning and other duties as needed

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  Morgan State University Office of Community Service

  • United States
  • Education Administration Programs
  • 1 - 100 Employee

  • Middle School Summer Program Counselor

    • Jun 2019 - Aug 2019

    Supervise at all timesLead recreational and educational activities Perform first aid or take care of injuries as neededEnsure clean siteAddress behavioral issues

  • Project Program Coordinator

    • Mar 2017 - Aug 2019

    Develop and facilitate for two years, the department's annual college preparatory program for over 400 Maryland youthCreate flyers Create excel spreadsheets to keep organized with outreach, volunteers, programmatic data and statisticsContact local schools via email and telephone to promote youth programsRecruit, interview, and train volunteers and participants for department’s program, events, workshops, activities, and co-coordinations Met with school’s staff to resolve conflicting issues and educated priorities

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  Morgan State University's Economics Department

  • Morgan State University

  • Business Development Analyst

    • Feb 2017 - Jun 2017
    • Morgan State University

    Assisted economic students in need for class enrollments and resolve accreditation issues Manage enrollment statistics and created over 10 excel spreadsheets for Economic meetings each week Faxed, filed, printed, scanned documents everyday Assist phone callsCreated and sent welcoming letters and notices to students and faculty members by use of Microsoft office

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  Ransom's Boutique

  • Towson, MD

  • Sales Associate and Cashier

    • Mar 2014 - Aug 2016
    • Towson, MD

    Greet customers warmly, acknowledging regular clientele and encouraging promotions and new productsAssist customers with purchases applying accurate codes, departments specials and pricesOperate POS cash register, handling 50+ transactions daily while maintaining accuracy of cash count Ensure proper procedures are taken in balancing cash drawer at the close of shiftInteract with customers and identify their needs and recommend the best products