Experience

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  Enduraplas

  • CONVERSE, TEXAS

  • Inside Sales Associate

    • Jun 2018 - May 2019
    • CONVERSE, TEXAS

    Processed calls and orders from customers and sales representatives to make sure entered in system in a timely manner. Price quote on full truck loads of tanks to dealers in the United Sates.

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  Animal Supply Company

  • Schertz Texas

  • Sales Support Coordinator

    • Oct 2017 - May 2018
    • Schertz Texas

    Answer incoming calls, Order entry for animal supplies for large accounts. Worked with operation on delivery and available products. Assistant to account manager in Houston area.

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  Republic Services

  • 4542 SE Loop 410 San Antonio,Texas 78222

  • Inside Sales Representative -Customer service III

    • Jan 2013 - Dec 2016
    • 4542 SE Loop 410 San Antonio,Texas 78222

    Responsible for accessing leads generated from sales tracking system and other sources to obtain customer and other information that supports the ability to initiate appointments and establish accounts, as well as for making outbound calls to proactively retain business relationships with Republic Services’ smaller, less complex commercial and industrial customers. Also responsible for inbound calls and follow-up to ensure customer retention and to identify potential new, business that may lead to targeted profitable growth in support of the Company’s business objectives.

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  Waste Management

  • Aurora, CO

  • Sales Coordinator

    • Jun 1996 - Nov 2012
    • Aurora, CO

    Processed calls from customers and sales representatives to make sure service was obtained in a timely fashion. Processed paperwork for customers’ orders in Salesforce and maintained customer accounts on the AS400 system.Maintained communication between dispatch locations and the incoming requests from internal and external customers.Worked with high profile customers, sales representatives, national accounts and broker division to ensure customers received the highest standard of customer service.Coordinated sales programs and was the liaison between sales and other internal departments with WM.Maintained superior customer service standards by creating a line direct of communication both internally and externally.Customer Service RepresentativeOversaw and maintained 30 customer accounts by meeting their daily waste management needs. Responsible for internal and external customers by handling contract interpretations, pricing, and ensuring Responsible for incoming service calls from customers ensured that requests were handled in a timely manner and followed up with accordingly.