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Bio

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Dana Owens is a seasoned program manager and project manager with 30+ years of experience in telecommunications, IT, and business strategy. She has a strong background in managing large-scale projects, leading cross-functional teams, and developing strategic plans. Dana holds a B.S. in Business Administration from the University of New Haven.

Experience

    • Field Engineer
      • Jan 2000 - Jul 2001

      Supported newly created broadband fiber-optic WAN that used OC3s and OC12s for Cisco GSR 12000, 6500, and 5500 routers.Managed the performance and professional development of five field technicians.Performed acceptance testing and resolved problems with Cisco hardware. Maintained documentation de...

    • Field Technician
      • 2000 - 2001
    • Network Engineer
      • Oct 1997 - Jan 2000

      As a subcontracted employee of the State of Maryland, supported a massive networking upgrade and expansion initiative across 200 offices and affecting 5,000 pieces of equipment and more than 4,000 users.Created and maintained spreadsheets and other documentation detailing all available networking...

    • Technology Specialist
      • Jan 1997 - Oct 1997

      Supported IT upgrades, expansion, and maintenance throughout the Department of Social Services and Child Support Offices of the State of Maryland, including the support of 4,000 users. Researched and authored a guide to the resolution of common technical problems related to technologies used by l...

    • Technology Specialist
      • Oct 1991 - Nov 1996

      Supported 250 users in a mixed-platform infrastructure. Managed aspects of the corporate conversion from Token Ring to Ethernet networking. Administered Novell network. Promoted through positions including LAN Administrator and Administrative Assistant based on exceptional performance record.

    • Manager
      • Jan 1989 - Mar 1992

      Directed staff of seven in the recruitment of test subjects for pharmaceutical research. Streamlined recruitment process by creating and managing a large recruitment Oracle database. Recognized with President’s Award in 1990. Previous experience includes 10 years of data operations experience wit...

    • Inventory Management Specialist
      • Nov 1972 - Apr 1977

      Veteran of the Vietnam War. Airman of the Month twice. Honorable Discharge.

Education

  • 1980 - 1984
    University of New Haven
  • 1969 - 1972
    Fitch Sr. High
  • University of New Haven

Suggested Services

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Industry Focus. “Information Technology and Services”

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