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Dana L. Zayas is a seasoned hospitality professional with extensive experience in event management, catering, and hotel operations. She has held various leadership positions in top hotels and resorts, including Director of Meetings and Special Events and Senior Group Sales Manager. Dana holds a Bachelor's degree in Business Management from Boston College and has completed various certification programs in sales, customer experience, and servant leadership.

Credentials

  • The Adaptive Seller Virtual Selling Master Class
    Shari Levitin Group
    Apr, 2021
    - May, 2026
  • Customer Experience: Journey Mapping
    LinkedIn
    Jan, 2021
    - May, 2026
  • Ken Blanchard on Servant Leadership
    LinkedIn
    May, 2020
    - May, 2026

Experience

    • Sourcing Sales Executive, American Express Meetings Expert
      • Dec 2021 - Present
    • Senior Group Sales Manager
      • Jun 2012 - Sep 2020
      • Boston
  • Taj Hotels
    • Taj Boston (formerly Ritz-Carlton)
    • Director of Meetings and Special Events
      • 2008 - 2010
      • Taj Boston (formerly Ritz-Carlton)
  • Hotel@MIT
    • 20 Sidney Street, Cambridge, MA 02139
    • Director of Catering and Convention Services
      • 2006 - 2008
      • 20 Sidney Street, Cambridge, MA 02139
  • Westin Hotels & Resorts
    • Waltham, Massachusetts, United States
    • Director of Social Catering
      • 2003 - 2006
      • Waltham, Massachusetts, United States
    • Special Events Manager
      • 1997 - 2000
    • Bridal Consultant
      • 1993 - 1997
  • Hilton
    • Hilton Boston Back Bay
    • Director of Functions & In-Room Dining
      • 1992 - 1993
      • Hilton Boston Back Bay
  • Sheraton Hotels & Resorts
    • Sheraton Commander Hotel
    • Director of Catering
      • 1987 - 1992
      • Sheraton Commander Hotel

      Progressed from part time Hostess, Restaurant Manager, Catering Manager to Director of Catering.

Education

  • Boston College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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