Experience

• 

  SciLeads

  • Head of New Business

    • Apr 2022 - Present

• 

  ContentCal

  • United Kingdom
  • Advertising Services
  • 1 - 100 Employee

  • Sales Team Lead

    • Nov 2021 - Apr 2022

  • Senior Business Development Manager

    • May 2020 - Nov 2021

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  Trustpilot

  • London, United Kingdom

  • Lead Business Development Manager

    • Oct 2019 - May 2020
    • London, United Kingdom

    Key Responsibilities:• Generating new business opportunities with prospective clients by targeting all verticals in the UK market, from SME to Enterprise • Take ownership of the full sales cycle - Generating leads, executing exploratory calls, conducting screen share or in-person demonstrations of the Trustpilot solution, pricing negotiations and closing• Building and managing a pipeline and forecast deals on a monthly and quarterly basis to deliver against sales targets and ensure KPI’s are met• Attending targeted events to network and create leads, plus interest in the platform• Liaising with the Customer Success team to ensure a smooth and professional handover happens between Trustpilot and the client

• 

  Chillisauce

  • United Kingdom
  • Events Services
  • 1 - 100 Employee

  • Sales Manager

    • Jun 2016 - Oct 2019

    Key Responsibilities:· Responsible for a sales team of 16· Accountability for achieving sales targets· New recruit hiring and training· Ongoing training – to develop and improve existing staff members· Conducting team meetings, 1 to 1s and annual appraisals· Sales staff motivation· Auditing sales calls. Ensuring a high level of call, email and quote quality is maintained and strict best practice procedures are followed· Conducting capability, disciplinary and dismissals when required· Analysing and reporting sales data including conversion, margin per booking and deposit collecting progress· Writing monthly and quarterly sales reports for the directors· Customer complaint and resolution handlingAchievements:· Transformed the worst performing sales team into the most successful in the first 3 months of taking on the role· Won ‘Top Performing Team of the Year’ 2 years in a row for over achieving yearly target the most· Year 1: averaged 111.9% of target· Year 2: averaged 114.7% of target· Became the first team manager to achieve a monthly ‘clean sweep’ – every member of the team hitting target· In 2017, won ‘Directors Award’ for outstanding achievement and contribution to the sales department and business· Introduced a hugely effective annual team incentive to drive sales and retain staff· Given responsibility to oversee and develop a second underperforming sales team· Overhauled company best practice and booking audit checks in order to maximise service levels and minimise write offs· Worked with other business departments to successfully launch a new business venture overseeing the sales side. Recruiting and managing an addition specialist sales team with great success

  • Senior Account Manager

    • Feb 2014 - Jun 2016

    Key Responsibilities:• Converting inbound enquiries into sales• Creating tailor made itineraries to suit customers specific needs and budget• Booking and event managing over 1000 events• Post sale assistance and follow upKey Achievements:• Established as the leading sales person on a floor of 45 within 3 months of joining the company,• 8 time Quarterly Big Picture Stats winner – based on total secured margin, secured margin per enquiry and customer feedback• Set company sales record – 16 consecutive monthly targets hit• Asked to step up and deliver closing training to under-performing sales staff

• 

  Groupia Ltd

  • Bath, United Kingdom

  • Senior Account Manager

    • Sep 2007 - Jan 2014
    • Bath, United Kingdom

    Responsibilities and achievements:• Promotion and sales of 16 main destinations, including the companies leading destination• Converting leads into sales • Booking and event management • Negotiating the best possible prices with over 100 suppliers• Product and service development• After sales assistance and follow up• Proven sales record. Consistently identified as the leading sales person within the company. Independently generating over £350,000 per year, unrivalled profit generation within the team