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Dan Niner profile image

Dan Niner

Support Engineer at Leap IT Ltd
Intro Book
IT Support Professional with experience in desktop support and cloud services.
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Location
Solihull, England, United Kingdom, GB
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Bio

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Dan Niner is a seasoned IT professional with experience in desktop support, network administration, and cloud services. He holds various certifications in Acronis, 3CX, Datto, and Microsoft technologies. Dan has worked as an IT Support Analyst and Support Engineer, providing technical support to clients in the UK.

Credentials

  • Acronis Tech Fundamentals
    Acronis
    May, 2024
    - Apr, 2026
  • 3CX Basic Certification
    3CX
    Apr, 2024
    - Apr, 2026
  • Acronis Cloud Tech Associate Advanced Backup
    Acronis
    Apr, 2024
    - Apr, 2026
  • Datto Continuity Certified Administrator
    Datto
    Aug, 2023
    - Apr, 2026
  • Level 3 Infrastructure Technician
    City & Guilds
    Jul, 2022
    - Apr, 2026
  • BCS Level 3 Award in Business Processes
    BCS, The Chartered Institute for IT
    Jan, 2022
    - Apr, 2026
  • BCS Level 3 Award in Cloud Services
    BCS, The Chartered Institute for IT
    Nov, 2021
    - Apr, 2026
  • Microsoft Technology Associate: Networking Fundamentals (MTA)
    Microsoft
    Sep, 2021
    - Apr, 2026
  • BCS Level 3 Award in Mobile and Operating Systems
    BCS, The Chartered Institute for IT
    Jul, 2021
    - Apr, 2026
  • BCS Level 3 Award in Coding and Logic
    BCS, The Chartered Institute for IT
    May, 2021
    - Apr, 2026

Experience

  • Leap IT Ltd
    • Hockley Heath, England, United Kingdom
    • Support Engineer
      • Jan 2024 - Present
      • Hockley Heath, England, United Kingdom

  • Reach IT Management
    • United Kingdom
    • Computer and Network Security
    • 1 - 100 Employee
    • IT Support Analyst
      • Aug 2022 - Oct 2023

      At Reach IT Management, I became experienced in troubleshooting desktop issues on Windows 7, 8, 10 and 11, including their server counterparts, remotely and on-site, management of Microsoft 365 tenants, processing starters and leavers, writing and maintaining documentation, installing hardware, and communicating with internal and external stakeholders. Highlights at this position include installing a network of switches and access points at a newly built site, completing a Microsoft Exchange migration and becoming the internal point of contact for Datto BCDR equipment.

    • IT Support Apprentice
      • Apr 2021 - Aug 2022

Education

  • 2013 - 2020
    Ashlawn School

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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