Experience

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  Follett Corporation

  • Key Account Specialist

    • Oct 2007 - Present

    Technical Trainer for installation, operation and service of icemakers, dispensers, refrigerators and freezers. I conduct numerous national and international training classes for our distributors, customers and service agents ranging from large all day seminars to specialized in-house presentations or at job sites. I really enjoy hands-on training, customer relations, and troubleshooting problems.

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  Unified Brands

  • Jackson, Mississippi Area

  • Senior Design Engineer

    • Apr 2007 - Oct 2007
    • Jackson, Mississippi Area

    Designed the water and steam system for a new combi-oven. Prototyping and fabrication of stainless components, CAD design and extensive cook testing :)

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  Ross Manufacturing

  • Escanaba, Michigan

  • Director of Engineering - Sales Engineer

    • 2005 - 2006
    • Escanaba, Michigan

    Manufacturer of continuous freezers and batch freezers.• Managed R&D group with over a dozen simultaneous new foodservice equipment projects.• Developed on time, a unique self-contained modular frozen desert dispensing machine with a substantially narrower width design than any competitor.• Developed and managed major chain account product placement from concept through approval.• Patent Pending designs for desert product dispensing technology.• Managed UL / NSF approval activities and resolved variances effecting entire product line.• Managed Technical Support / Customer Service group and network of national service providers to provide same day product support of equipment line.• Worked with top-level national foodservice account customers and prospects for product direction.• Coordination of national level trade show efforts and community publicity presentations.Skills: Product Development, Management, Technical Leadership, Mechanical Engineering

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  Independent Contractor

  • Green Bay, WI

  • Foodservice Equipment Installation / Project Management

    • 2003 - 2005
    • Green Bay, WI

    • Project management and independent installation of restaurant equipment in over 100 fast food restaurants, chain restaurants, college campuses, and truck stops throughout the Midwest.• Installed ice transport systems, chef’s counters, wait stations, fry stations, post-mix fountain beverage dispensers, freezers, and timers. • Performed site surveys, bidding, equipment transportation, rigging, electrical power & control wiring, PVC & copper plumbing, stainless steel TIG welding & fabrication, and technical service.

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  Lancer Corporation

  • Orange County, California Area

  • Technical Operations Manager - Design Engineer

    • 2001 - 2003
    • Orange County, California Area

    • Midwest regional technical service manager and product development engineer for a major beverage equipment manufacturer. • Taught installation and service seminars on fountain beverage & frozen beverage dispensers, ice transport systems, and reverse osmosis water systems to Coca Cola, Pepsi, and other independent installation and service companies. • Performed ice transport and beverage equipment installations across the country. • Provided equipment design improvements to engineering and manufacturing. • Frequent customer interface with chain restaurant, hotel, hospital, and theme park management for equipment specifications and technical service. • Extensive NAFEM, NRA, NACS trade show experience.Skills: Technical Trainer, Product Development, Technical Support

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  Lancer Ice Link

  • Orange County, California Area

  • Design Engineer

    • 1998 - 2001
    • Orange County, California Area

    • Development from idea through working prototype to production of Ice Link, a pneumatic tube system for carrying ice. • Co-inventor on Ice Link patents. • Wrote system software specifications, worked mechanical and electrical design. • Designed, fabricated, and installed a variety of prototype ice handling systems. • Managed and installed over 50 production systems nationwide, provided customer support, and was the primary trainer of Ice Link installers. • Experience with QSR, C-Store, restaurant, and industrial construction practices. • Worked trade show setup and sales. • Webmaster and system administrator for Ice Link.Skills: Product Development, Technical Trainer, Equipment Installations, Prototyping

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  Dagger Mountain Bikes

  • Anaheim, California

  • Owner

    • 1994 - 1998
    • Anaheim, California

    Started a high-end bicycle manufacturing company specializing in full suspension mountain bikes and road bikes using Easton 7005 aluminum.• Formed a national dealer network, international distribution, and a pro race team. • Designed magazine advertising, jerseys, banners, graphics, and trade show booths. • Pioneered several powder coating applications. • Managed employees, exhibited at tradeshows, consumer shows, and race events. • Designed frames, suspension components, and fixturing on AutoCAD and Solidworks. • Experience in manual milling, CNC machining and turning, AC/DC TIG welding, and aluminum fabrication. • Designed Dagger’s website, handled warranties and customer support.

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  Facilities Support Technology

  • Laguna Hills, CA

  • Project Manager / Owner

    • 1992 - 1994
    • Laguna Hills, CA

    Project manager then owner of a mechanical contracting company installing process equipment, piping, and cleanrooms for the semiconductor and pharmaceutical industries. • Designed and fabricated gas handling systems, high vacuum, exhaust, equipment cooling, DI water, and drain systems. • Installed complete class 1000 cleanrooms with air handling. • Orbital TIG welding certification. • Worked with high purity stainless steel, copper, and plastic pipe and fittings, valving, temperature and flow sensors, control systems, gas and fluid filtration, and HEPA filter balancing.

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  Rockwell International

  • Anaheim, CA

  • Aerospace Engineer

    • 1985 - 1992
    • Anaheim, CA

    Design of MOCVD and VPE epitaxy systems for thermal imaging detectors - HgCdTe on GaAs.Software for flight control systems on B1-B aircraft.• Project engineer in infrared semiconductor device manufacturing. • Responsible for developmental program of gallium arsenide wafer processing equipment for epitaxial growth by chemical vapor deposition (CVD) and liquid phase epitaxy (LPE). • Designed and built quartz and carbon growth chambers, gas manifolding, metal-organic source management, hydrogen purification, exhaust scrubbing, computer control systems, and explosion-proof enclosure. • Performed wafer dicing, thickness measurements, and reliability failure analysis on devices using a scanning electron microscope (SEM). • Assisted in high-level classified customer briefings in Washington, DC. • Secret Security Clearance• Software design and development of simulation models for the flight control systems of the B-1B aircraft. • Integrated the controls of full scale cockpit mockup with flight instruments, circuit breaker panels, and video touch screens. • Reviewed Air Force design specifications, development of model definitions, software design and checkout, acceptance test planning, and final Air Force sell-off.