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Dan Canton

Systems Network Administrator at Astro Shapes Inc.
Intro Book
Seasoned IT professional with 12+ years of experience in computer hardware, software installation, network administration, and customer satisfaction.
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Location
Youngstown, Ohio, United States, US
Skills
  • Comptia A+ Certification
  • Software Installation
  • Comptia Network+ Certified
  • A+ Certified
  • Troubleshooting
  • Show all
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Bio

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Dan Canton is a seasoned IT professional with 12+ years of experience in computer hardware, software installation, network administration, and customer satisfaction. He holds various certifications, including CompTIA A+, Network+, Linux Essentials, and HDI Desktop Support Technician.

Credentials

  • Linux Essentials
    Linux Professional Institute
    Oct, 2018
    - Apr, 2026
  • LFS101: Introduction to Linux
    edX
    Sep, 2018
    - Apr, 2026
  • HDI Desktop Support Technician
    HDI
    Feb, 2016
    - Apr, 2026
  • HDI Support Center Analyst
    HDI
    Feb, 2016
    - Apr, 2026
  • HDI Customer Service Representative
    HDI
    Oct, 2015
    - Apr, 2026
  • ITIL® Foundation Certificate in IT Service Management
    EXIN your ICT competence partner
    Mar, 2014
    - Apr, 2026
  • CompTIA Network+ ce Certification
    CompTIA
    Dec, 2017
    - Apr, 2026
  • CompTIA Security+ ce Certification
    CompTIA
    Dec, 2017
    - Apr, 2026
  • CCNA
    Cisco
    Feb, 2020
    - Apr, 2026
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Feb, 2020
    - Apr, 2026
  • Understanding of Cisco Network Devices
    Cisco
    Feb, 2020
    - Apr, 2026
  • Cisco Certified Entry Networking Technician (CCENT)
    Cisco
    May, 2019
    - Apr, 2026
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    May, 2013
    - Apr, 2026
  • CompTIA Network+ ce Certification
    CompTIA
    May, 2013
    - Apr, 2026
  • CompTIA A+ ce Certification
    CompTIA
    Apr, 2012
    - Apr, 2026

Experience

  • Astro Shapes Inc.
    • United States
    • Manufacturing
    • 100 - 200 Employee
    • Systems Network Administrator
      • Aug 2020 - Present

    • Desktop Coordinator
      • Jun 2018 - Aug 2020

  • Involta
    • Youngstown, Ohio Area
    • Service Desk Team Lead
      • Jul 2016 - Jun 2018
      • Youngstown, Ohio Area

      Provide training, leadership, for a team of service desk technicians. I also manage the service desk knowledge base and dispatch tickets to our technicians.

  • DRS LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Support Analyst Level 3
      • Mar 2015 - Jul 2016

    • Help Desk Level 2
      • Mar 2014 - Apr 2015

  • Staples
    • Boardman, OH
    • Assistant Manager
      • Jul 2000 - May 2013
      • Boardman, OH

      Management of Sales AssociatesExecuted and managed company initiativesScheduling for a team of 15-25 employees depending on seasonMonitored sales and held my sales team accountable for established sales goalsMaintained operational standards by ensuring correct reporting and operational procedures were followedManaged a team of computer technicians to ensure quality work was completed in a timely mannerEnsured customer satisfaction by making things "Easy" for our customersComputer troubleshooting and repairSales and customer service

  • Easy Software and Systems
    • PC Technician
      • Jun 1995 - Mar 2000

      Assembled new PC's in shop for sale to our customersTroubleshooting and repair of computers in shopInstallation of computers either in home or business locationsInternet installation and configurationPhone tech support for end usersSales and configuration of new PC's

Education

  • 1993 - 1995
    West Liberty State University
    Studies toward BS, Computer Information Systems, Computer and Information Sciences and Support Services

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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