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Dan Bishop
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Bio
Experience
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HSHS
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Springfield, Illinois, United States
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Information System Analyst
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Feb 2016 - Present
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Springfield, Illinois, United States
Certified in Epic Care Link and Epic Care Ambulatory applications.Achieved cost-savings by developing functional solutions to Epic Care Link problems.Improved customer satisfaction by finding creative solutions to problems.Improved operations by working with team members and customers to find workable solutions.Recognized by management for providing exceptional customer service.Collaborated in development of COVID procedures.Provided excellent service and attention to customers when face-to-face or through phoneconversations.Earned reputation for good attendance and hard work.Handled all delegated tasks, including Epic Care Link, Surescripts and Care Everywhere.Completed Nuance project resulting in additional functionality.Completed Upgrade Notes for Epic Care Link and Surescripts, as well as Ambulatory.Training new colleagues.
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Charles Rutenberg
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Naperville, Illinois, United States
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Real Estate Broker
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Nov 2010 - Present
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Naperville, Illinois, United States
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Starved Rock Adventures
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Ottawa, Illinois, United States
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Manager Boat Rental Company
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May 1998 - Feb 2016
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Ottawa, Illinois, United States
Design and maintain company websiteExecute and maintain custom customer database tailored to business needsComputer NetworkingSet-up, Support and Maintenance of PCs and PrintersDesign, Implement and Maintain Automated Customer E-Mail Marketing ProgramSupply Chain Management for business- ordering, purchasing and inventory controlInterviewing, Hiring, Training and Evaluation of StaffAccounts Receivable and PayableCustomer Service ExcellenceAnalyze Revenue Cycle management and Implement recommendationsComplex analysis including diagnosis and correction of faults, and propose solutions.Create and maintain Policies and ProceduresLead cross-functional teams to plan and execute projectsResearch, prepare and present proposals to city and state for funding projectsRestaurant and Tour Boat grant received from state for $45,000.00Worked with District Senator for support for upcoming projects
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Education
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Northern Illinois University
Bachelors, Management Information Systems, General -
EPIC Academy
Ambulatory and EpiCare Link Certifications
Suggested Services
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Industry Focus. “Computer Networking, Information Technology Consulting, Information Technology and Services.”
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