Experience

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  DMP Hospitality Consultants & Taskforce

  • Tampa/St. Petersburg, Florida Area

  • Hospitality Consultant - Taskforce

    • Jul 2018 - Present
    • Tampa/St. Petersburg, Florida Area

    With over thirty-five years of restaurant and hotel experience offering a wide range of services. On site temporary leadership, operation management, training, hiring, on boarding, openings and transitions, taskforce.*CONSISTENCY*COMMUNICATION*TEAMWORK*ACCOUNTABILITY*RESPECT

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  Kimpton Hotels & Restaurants

  • Chicago

  • Director of Food And Beverage, OpenTable and Revinate Champion, Taskforce, Co...

    • Oct 2006 - Aug 2018
    • Chicago

    • Developed and executed bespoke service protocols tailored for high-end clientele, boosting guest satisfaction scores by 40% and increasing repeat business by 25% within a year.• Directed a team of 60+ employees in daily restaurant operations, including precise forecasting, budgeting, and expens...

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  Stella Restaurant

  • Greater Boston Area

  • Restaurant General Manager

    • Sep 2005 - Sep 2007
    • Greater Boston Area

    Led team through restaurant opening. Helped establish the business as one of the most popular restaurants and late night destinations in Boston. Responsibilities but not limited to - Scheduling, Accounting, Human Resources, Floor Management, Guest Relations, Employee Relations, Purchasing, Rece...

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  Blackfin Restaurant

  • Greater Boston Area

  • Restaurant General Manager

    • Sep 2004 - Sep 2005
    • Greater Boston Area

    Created a distinctive steak and sushi restaurant experience. Creative accounting procedures enabling the restaurant to stabilize and ultimately succeed. Responsibilities but not limited to - Scheduling, Accounting, Human Resources, Floor Management, Guest Relations, Employee Relations, Purchasin...

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  Tremont 647

  • Greater Boston Area

  • Restaurant General Manager

    • Sep 2002 - Sep 2004
    • Greater Boston Area

    Delivered high-end global fusion bistro-style dining experience. Responsibilities but not limited to - Scheduling, Accounting, Human Resources, Floor Management, Guest Relations, Employee Relations Purchasing, Receiving, Inventory, POS Management.

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  The Palm Restaurant

  • Restaurant General Manager, Restaurant Openings

    • Jun 1987 - Aug 2000

    Opened original Boston location and within two years established the restaurant as most profitable in the Palm portfolio. Prior to Boston managed the Chicago and Washington D.C. locations.