Experience

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  Beez Logistics

  • Saudi Arabia
  • Transportation, Logistics, Supply Chain and Storage
  • 1 - 100 Employee

  • Quality Assurance Manager

    • Aug 2020 - Present

    - Developed and implemented quality management policies and procedures.- Arrange the company overall branding.-Participated in variety of events related to the industry.- Lead cross-functional teams to identify and resolve quality-related issues.

  • Quality Assurance Supervisor

    • Jul 2018 - Aug 2020

    - Implementing sales KPI's.- Developed and implemented sales policies and procedures.- Enhanced the customer journey.- Evaluated sales agent Schema.- Benchmarking sales achievements with the market.- connecting the sales with other Dep. and vice versa.

  • Quality Specialist

    • May 2017 - Jul 2018

    - Built the customer care Dep. from recruiting the team to development.- Developed and implemented customer care policies and procedures.- Reviewing, amending and approving job description of the Dep. employees.- Implemented customer care unit for B2B.-monitored customer care dashboard to assist management decision.

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  King Faisal Specialist Hospital and Research Centre (Gen. Org.)

  • Al-Riyadh Governorate, Saudi Arabia

  • Quality Controler

    • Aug 2015 - Nov 2015
    • Al-Riyadh Governorate, Saudi Arabia

    Ensure that each department don’t exceed their AMU (Annual Monthly Usage)Issue a purchase order for items reached Reorder PointMonitor quality, expiry date, and usage of stock itemsInspect and perform quality check for received itemsSupport unit manager in responding to the department needsAssist management with monitoring and reviewing restocking processes as well as working arrangements to provide cost effective and high-quality productsEnsure that item selection process meet the highest professional standardsSupport all Planning & Inventory Control functions when necessary

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  ANB Invest

  • Al-Riyadh Governorate, Saudi Arabia

  • Customer Service Trainee

    • Jun 2014 - Sep 2014
    • Al-Riyadh Governorate, Saudi Arabia

    Assist customers with opening new accounts, depositing, withdrawing, and money transferPromote bank products and servicesRespond to and resolve customer inquiriesMaintain customer database and update periodicallyEnsure the compliance process is adhered

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  Al Yamamah University

  • Al-Riyadh Governorate, Saudi Arabia

  • Summer Intern, Marketing and Public Relations Dept.

    • Jun 2013 - Sep 2013
    • Al-Riyadh Governorate, Saudi Arabia

    Introducing new student to Al-Yamamah UniversityAssist student with registration process