Experience

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  Accenture

  • Business Architecture Analyst

    • Mar 2023 - Present

  • Product Engineering Associate

    • Mar 2022 - Mar 2023

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  NPower (nonprofit)

  • NPower Trainee

    • Feb 2021 - May 2022

    Working on IT Fundamentals training and COMPTIA+ Certification.

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  FCR

  • Customer Service Representative

    • Oct 2020 - Apr 2021

    Call center representative performing duties such as: answering emails and phone calls in a timely manner. Professional demeanor and writing skills. Time management is essential as this is a remote position, and requires proficiency in staying on task.

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  DETROIT ASSOCIATION OF WOMENS CLUB INC

  • Secretary

    • Apr 2017 - Mar 2021

    Handling paperwork and setting up appointments as well as organizing and hosting events. Social skills required in order to create a safe and friendly environment for clients, and handling money as donations come in. Collecting contact information for each person as needed and following up with them. Organized and detail oriented work in order to make accurate appointments and set dates for events.

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  Beaumont Health

  • Barista/Cashier

    • Nov 2019 - Apr 2020

    Serving and making drinks at a Starbucks licensed store inside of corporate beaumont offices. Job includes daily maintenance and cleaning of the store, serving at a high volume of 1300 people, making drinks and memorizing recipes, standards and compliance in order to serve properly.

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  Infinia Staffing

  • Barista

    • Sep 2018 - Feb 2019

    Barista at the Taylor Ford, AAA corporate and Ford Regent court locations. Received extensive instruction from official Starbucks trainers. Creating complicated drinks made to order and per customer's specifications as well as conforming to food and beverage standards, properly taking inventory and handling cash on a consistent basis. Small spaces required working closely with team members, maneuvering around when orders need to be taken and providing customer service while still preparing drinks and restocking supplies.

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  Payless ShoeSource

  • Sales Associate/Key Carrier

    • Jul 2017 - May 2018

    Customer service oriented work including stocking shelves, occasionally closing and opening alone as well as maintaining/organizing the store, loss prevention, handling shipments and cleaning.

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  Payless Shoe Source

  • Sales Associate/Key Carrier

    • Jul 2017 - May 2018

    Customer service oriented work including stocking shelves, occasionally closing and opening alone as well as maintaining/organizing the store, loss prevention, handling shipments and cleaning.