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DG

D. Steven Gillespie

Congressional &amp; Correspondence Analyst at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">U.S. Department of Veterans Affairs</span>
Intro Book
D. Steven Gillespie is a seasoned leader with extensive experience in government, organizational development, and customer service, holding senior roles at the U.S. Department of Veterans Affairs and Webster University.
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Location
Aurora, Colorado, United States, US
Skills
  • Leadership
  • Policy
  • Management
  • Government
  • Organizational Development
  • Show all
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Bio

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D. Steven Gillespie is a seasoned executive with extensive experience in leadership, policy, and management, particularly in the government and healthcare sectors. As a Regional Congressional Analyst to Chief, Congressional Response Department, he successfully resolved high-level inquiries and provided resolution to complex policy questions. He has also served as a Supervisor of a 18-person customer service team, overseeing the delivery of world-class customer service to over 375,000 beneficiaries worldwide. Gillespie holds a Master of Healthcare Administration (MHA) and a Master of Business Administration (MBA) from Webster University, and has received various certifications in executive presence, leadership, and communication.

Credentials

  • Communicating with Executives
    LinkedIn
    May, 2024
    - May, 2026
  • How to Master Your Executive Presence
    LinkedIn
    Dec, 2023
    - May, 2026
  • The Crucial Perspectives of Effective Leaders
    LinkedIn
    Dec, 2023
    - May, 2026
  • Hyperfocus (Blinkist Summary)
    LinkedIn
    Nov, 2023
    - May, 2026
  • The Shift Toward a Skills-First Mindset: A Thought-Leader Roundtable
    LinkedIn
    Nov, 2023
    - May, 2026
  • Building a Better Relationship with Your Boss
    LinkedIn
    Sep, 2023
    - May, 2026
  • The Five Most Important Questions You Will Ever Ask About Your Organization (Blinkist Summary)
    LinkedIn
    Aug, 2023
    - May, 2026
  • CEO Excellence: The Six Mindsets of Exceptional Leaders (Book Bite)
    LinkedIn
    Jul, 2023
    - May, 2026
  • Do Hard Things: The Surprising Science of Real Toughness (Book Bite)
    LinkedIn
    Jul, 2023
    - May, 2026
  • Take a More Creative Approach to Problem-Solving
    LinkedIn
    Jul, 2023
    - May, 2026
  • What Is Change Management?
    LinkedIn
    Jul, 2023
    - May, 2026
  • How to Change: Getting to Where You Want to Be (Book Bite)
    LinkedIn
    Jun, 2023
    - May, 2026
  • Smart Brevity: The Power of Saying More with Less (Book Bite)
    LinkedIn
    Jun, 2023
    - May, 2026
  • Acting Decisively
    LinkedIn
    Feb, 2023
    - May, 2026
  • Develop a High-Performance Mindset
    LinkedIn
    Feb, 2023
    - May, 2026
  • Smarter Faster Better (Blinkist Summary)
    LinkedIn
    Feb, 2023
    - May, 2026
  • Focus on the Now: Why Only This Moment Matters
    LinkedIn
    Jan, 2023
    - May, 2026
  • Top 10 Rules for Highly Effective Leadership
    LinkedIn
    Jan, 2023
    - May, 2026
  • The Neuroscience of Emotional Intelligence and Self-Awareness
    LinkedIn
    Dec, 2022
    - May, 2026
  • The Neuroscience of Office Politics and Team Leadership
    LinkedIn
    Dec, 2022
    - May, 2026
  • Managing Up, Down, and Across the Organization
    LinkedIn
    Nov, 2022
    - May, 2026
  • Executive Presence on Video Conference Calls
    LinkedIn
    Oct, 2022
    - May, 2026
  • Leading with a Growth Mindset
    LinkedIn
    Oct, 2022
    - May, 2026
  • Upstream: Solving Problems Before They Happen (Book Bite)
    LinkedIn
    Oct, 2022
    - May, 2026
  • Decoding Executives: Strategies to Effectively Work with Leadership
    LinkedIn
    Sep, 2022
    - May, 2026
  • Productive Leadership
    LinkedIn
    Sep, 2022
    - May, 2026
  • Smarter Tomorrow: Everyday Neurohacking Practice (Book Bite)
    LinkedIn
    Aug, 2022
    - May, 2026
  • The CEO Test: Mastering Leadership Challenges (Book Bite)
    LinkedIn
    Aug, 2022
    - May, 2026
  • The Eight Essential People Skills for Project Management (Blinkist Summary)
    LinkedIn
    Aug, 2022
    - May, 2026
  • The Six Biases of Decision-Making
    LinkedIn
    Aug, 2022
    - May, 2026
  • Developing Leadership Presence
    LinkedIn
    Jul, 2022
    - May, 2026
  • Proven Tips for Managing Your Time
    LinkedIn
    Jun, 2022
    - May, 2026
  • Doubling Your Productivity
    LinkedIn
    Mar, 2022
    - May, 2026
  • Powerful Prioritization with the 80/20 Rule
    LinkedIn
    Feb, 2022
    - May, 2026
  • Project Management Skills for Leaders
    LinkedIn
    Feb, 2022
    - May, 2026
  • How to Be More Strategic in Six Steps
    LinkedIn
    Jan, 2022
    - May, 2026
  • Presenting to Senior Executives
    LinkedIn
    Jan, 2022
    - May, 2026
  • Project Management Foundations: Quality
    LinkedIn
    Dec, 2021
    - May, 2026
  • Data Analytics: Graph Analytics
    LinkedIn
    Oct, 2021
    - May, 2026
  • How to Be an Inclusive Leader (getAbstract Summary)
    LinkedIn
    Oct, 2021
    - May, 2026
  • Project Leadership
    LinkedIn
    Oct, 2021
    - May, 2026
  • Project Management: Healthcare Projects
    LinkedIn
    Oct, 2021
    - May, 2026
  • Data Driven: Harnessing Data and AI to Reinvent Customer Engagement (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • Emotional Intelligence for Project Managers (Blinkist Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • Establishing Evening Routines to Optimize the Day Ahead
    LinkedIn
    Sep, 2021
    - May, 2026
  • Influence Without Authority (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • Speaking Confidently and Effectively
    LinkedIn
    Sep, 2021
    - May, 2026
  • The 4 Lenses of Innovation (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • The 7 Secrets of Responsive Leadership (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • The Art of Leadership (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • The Definitive Drucker (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • The Purpose Effect (getAbstract Summary)
    LinkedIn
    Sep, 2021
    - May, 2026
  • Think Like a Lawyer to Make Decisions and Solve Problems
    LinkedIn
    Sep, 2021
    - May, 2026
  • Mindful Leadership
    LinkedIn
    Aug, 2021
    - May, 2026
  • Leading Organizations: Ten Timeless Truths (getAbstract Summary)
    LinkedIn
    Jul, 2021
    - May, 2026
  • Crunch Time: How to Be Your Best When It Matters Most (getAbstract Summary)
    LinkedIn
    Jun, 2021
    - May, 2026
  • Design Thinking at Work (getAbstract Summary)
    LinkedIn
    Jun, 2021
    - May, 2026
  • What Are Your Blind Spots? (getAbstract Summary)
    LinkedIn
    Jun, 2021
    - May, 2026
  • 15 Secrets Successful People Know about Time Management (getAbstract Summary)
    LinkedIn
    May, 2021
    - May, 2026
  • Becoming an Impactful and Influential Leader
    LinkedIn
    May, 2021
    - May, 2026
  • Critical Thinking
    LinkedIn
    May, 2021
    - May, 2026
  • Excel: Power Query for Beginners
    LinkedIn
    May, 2021
    - May, 2026
  • Executive Influence
    LinkedIn
    May, 2021
    - May, 2026
  • Executive Leadership
    LinkedIn
    May, 2021
    - May, 2026
  • Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)
    LinkedIn
    May, 2021
    - May, 2026
  • Get Promoted Faster: Act Like a Leader
    LinkedIn
    May, 2021
    - May, 2026
  • Influencing Others
    LinkedIn
    May, 2021
    - May, 2026
  • Key Mental Shifts for Servant Leadership
    LinkedIn
    May, 2021
    - May, 2026
  • Managing Conflict: A Practical Guide to Resolution in the Workplace (getAbstract Summary)
    LinkedIn
    May, 2021
    - May, 2026
  • Measuring Business Performance
    LinkedIn
    May, 2021
    - May, 2026
  • Power BI: Dashboards for Beginners
    LinkedIn
    May, 2021
    - May, 2026
  • Project Management Simplified
    LinkedIn
    May, 2021
    - May, 2026
  • Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary)
    LinkedIn
    May, 2021
    - May, 2026
  • Systems Thinking
    LinkedIn
    May, 2021
    - May, 2026
  • The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
    LinkedIn
    May, 2021
    - May, 2026
  • The Leader Habit (Blinkist Summary)
    LinkedIn
    May, 2021
    - May, 2026
  • What Is Scrum?
    LinkedIn
    May, 2021
    - May, 2026
  • Communicating in the Language of Leadership
    LinkedIn
    Dec, 2020
    - May, 2026
  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Dec, 2020
    - May, 2026

Experience

  • U.S. Department of Veterans Affairs
    • Congressional & Correspondence Analyst
      • May 2022 - Present

    • Congressional & Correspondence Analyst
      • Apr 2022 - May 2022

    • Congressional Correspondence Analyst
      • May 2016 - Mar 2022

      Regional Congressional Analyst to Chief, Congressional Response Department in the Communications and Governmental Relations Directorate under the Office of Community Care on matters involving Congressional Inquiries to the agency of Office of Community Care (formerly Chief Business Office Purchased Care) at the Health Adminsitration Center - Denver CO. Works in concert with a team of 8 Regional Correspondence Analysts (Congressional Liaisons) who interface with United States Congressional staff around the United States. Staff, investigate and provide resolution to high level inquiries involving the Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA), the Foreign Medical Program (FMP), Civilian In-house Treatment Iniative (CITI) programs as well as VA Care in the Community, Choice Program, PC3, VA Indian Health Service and federal health benefit plan policy questions and inquiries.

  • Department of Veterans Affairs
    • Denver CO
    • Supervisory Benefits Advisor
      • Jun 2008 - Sep 2012
      • Denver CO

      Supervisor of 18 person Customer Service Team that provides world class customer service of health benefits, claims processing, program information on eligiblity and application and for the Civilian Health and Medical Program of Department of Veteran Affairs (CHAMPVA). This program services the...

  • Faison Office Products, LLC
    • Denver CO
    • Vice-President/Director, National Strategic Accounts
      • May 2000 - Mar 2007
      • Denver CO

      Responsible for Strategic Account Management, planning development and implementation of strategic Fortune 500 accounts nation-wide. Additionally, served as a key executive liaison for Strategic partnership with Industry Leader Fortune 500 company.

  • United States Air Force
    • World-wide
    • Military Service Member
      • Jun 1970 - Jun 2000
      • World-wide

      Served the United States of Amercia as a valued member of our Armed Forces. Span of professional experience garned while serving in military includes: Security Forces Specialist with Southeast Asia air base defense experience, Budget Analyst (Selected as Best In Air Force); Finance and Acocunti...

Education

  • 2009 - 2010
    Webster University
  • 2007 - 2009
    Webster University
  • 1978 - 1979
    Kansas Newman College (Newman University)
  • 1974 - 1977
    Oklahoma State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Administration”

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