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Cynthia Robinson

Talent & Leadership Consultant at Service Pros Installation Group, INC.
Intro Book
Cynthia Robinson, a seasoned professional with 25 years of experience, holds an Art History PhD and a Master of Arts degree, exceling in customer service, proofreading, and web development.
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Location
Lancaster, South Carolina, United States, US
Languages
  • German -
Skills
  • Customer Service
  • Vendor Relations
  • Proofreading
  • Copy Editing
  • Office Management
  • Show all
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Bio

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Cynthia Robinson, a seasoned executive with 25 years of experience, has established a reputation for delivering exceptional results in various industries. As a Talent & Leadership Consultant at Service Pros Installation Group, INC., she has successfully guided teams to achieve outstanding performance. Her expertise spans multiple domains, including Customer Service, Vendor Relations, and Web Development, with a proven track record of driving business growth and process improvement.

Credentials

  • ATD Instructional Design Certificate
    SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development
    Aug, 2022
    - Apr, 2026
  • Data Science Orientation
    Coursera
    Jun, 2021
    - Apr, 2026

Experience

  • Service Pros Installation Group, INC.
    • United States
    • Construction
    • 200 - 300 Employee
    • Talent & Leadership Consultant
      • Sep 2022 - Present

    • Instructional Developer
      • Jul 2021 - Sep 2022

    • Business Reporting Analyst
      • Apr 2019 - Jul 2021

    • Scheduling & Production Services Manager
      • Oct 2018 - Apr 2019

    • Process & Training Specialist
      • Dec 2017 - Oct 2018

    • Contract Verification & Lowesdocs Manager
      • Sep 2014 - Dec 2017

  • Various Investment Firms
    • Freelance Copyeditor/Proofreader
      • 1999 - Present

      Review and edit letters to shareholders, investor presentations, newsletter articles, and other documentation on request.

  • Lowe's Home Improvement
    • Indian Land, SC
    • Department Sales Manager
      • Mar 2011 - Aug 2014
      • Indian Land, SC

      Responsible for superior customer service, merchandising, and sales performance in the Flooring Department.

  • Fuzzy Mabel, LLC
    • Owner
      • 2002 - 2010

      Founded, developed, and directed specialty retail yarn shop and e-commerce website.

  • Robinson Kurtin Communications!, Inc.
    • Director of Production & New Media
      • 1997 - 2006

      Directed corporate communications print and online project production for Fortune 500 clients, including Acxiom, CVS, Harrah’s, H.J. Heinz, Kimberly-Clark, Knight Ridder, and Smithfield Foods.

Education

  • 1992 - 1995
    Emory University
    Art History PhD Program
  • 1991 - 1992
    The Johns Hopkins University
    Master of Arts (MA), History of Art

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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