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Cynthia Bagwell, MBA, SHRM-SCP, is a seasoned healthcare talent acquisition expert with over 20 years of experience in recruiting and managing healthcare professionals. She has a strong background in full-cycle recruitment, change management, and talent development. Cynthia holds an MBA from the University of North Carolina at Greensboro and is fluent in English and has limited working proficiency in French.

Experience

  • Deerfield Management
    • New York City Metropolitan Area
    • Independent Consultant, Talent Acquisition
      • Aug 2021 - Present
      • New York City Metropolitan Area

    • Healthcare Talent Acquisition Consultant
      • Sep 2020 - Dec 2020

      Assessed Healthcare TA department and provided consultative advice and leadership to assist with change management.Provided a working document with recommendations, including staffing ratios, metrics, and sourcing methods.

  • B.E. Smith
    • Duluth, Minnesota Area
    • Essentia Health Interim Director, Recruitment and Staffing Services
      • Jul 2019 - Apr 2020
      • Duluth, Minnesota Area

      Converted a transactional recruitment department to full cycle recruitment departmentCreated 5 year Workforce Development Staffing modelDevelop content design oversaw implementation on new career websiteDeveloped Remote worker/Flex worker policyLed a comprehensive background and drug screening program from RFP to implementation

  • B.E. Smith
    • Sayre, PA
    • Guthrie Clinic Interim Senior Director, Physician Recruitment and Retention
      • Apr 2018 - Oct 2018
      • Sayre, PA

      Provide Interim leadership to a department of 10 Physician recruitersProvide consulting services to senior leadershipProvide training, protocols and standards of behavior Review systems and implement best practicesMentorship of staffDevelop and implement department goals in order to achieve system pillarsDevelop tracking metricsCreate new marketing strategies to hire key physician and executive leadersManaged budget and streamline expenses, including rightsizing the staff complement

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • VP, Talent Acquisition
      • Aug 2010 - Apr 2016

      Responsible for all recruitment of the Geisinger Health System, a nearly $7 billion vertically integrated health system with over 30,000 full time employees.Developed and led the first Geisinger Talent Acquistion department. Led 3 recruitment departments (Professional Staffing, Clinical Recruitment, Corporate Recruitment) 40 employees. Average number hires 1500 – 2000 per FY. Includes 140 physicians and executives.Content SME for development and installation of the first electronic applicant tracking system for Geisinger Health System – Lawson Talent Management.Work with senior management, (CEO, EVP, CMO) to develop strategies for the recruitment and retention of key staff. Strategic partner with Executives and Service Line leaders for overall growth of the department.Responsible for evaluating trends in recruitment and developing pipelines of future recruits.Oversee Senior Search Operations committeeResponsibility for a budget in excess of $9 million dollarsPart of system HR leadership teamResponsible for Affirmative Action and OFCCP complianceAcquisition integration experienceOversee and responsible for all immigration issues. Subject matter expert in working with foreign national visa candidatesMember Physician Compensation committee

    • AVP, Professional Staffing
      • Feb 2007 - Aug 2010

      Responsible for the recruitment of all Physicians and Executives for Geisinger Health System. Oversaw a staff of 10 recruiters and support staff to recruit an average of 120 physicians and executives each year.Worked with senior management, (CEO, EVP, CMO) to develop strategies for the recruitment and retention of key staff.Responsible for evaluating trends in recruitment and developing pipelines of future recruits.Responsible for a budget in excess of $5 million dollarsPart of system HR leadership team

    • Manager, Physician and Specialty Recruitment
      • 1999 - 2007
      • Greensboro, NC

      Responsible for all Physician and midlevel provider recruitment activity for a 1000+ bed, 5 hospitals, not for profit health system.Worked with Senior Management, (CEO, COO, and EVP) in evaluating trends in recruitment, including development of a physician needs assessment. Recruited physicians for strategic medical leadership within the Health System, i.e. Medical Director for Trauma, Stroke, Physical and Rehabilitative Medicine, Emergency Department, Pediatric Critical Care.Functioned as a liaison between the candidate and the recruiting practice or healthcare department.Created and implemented marketing campaigns and recruitment strategies.Established recruitment priorities in order to meet overall community and Health System needs.Developed physician contracts.Instrumental in the development of the new Health System Pediatric Subspecialty by:  Recruiting specialty physicians. Negotiating contracts with Departments of Pediatric Surgery and Pediatric Cardiology.

  • Eagle Physicians & Associates, P.A.
    • Greensboro/Winston-Salem, North Carolina Area
    • Director Human Resources
      • Jan 1997 - Nov 1999
      • Greensboro/Winston-Salem, North Carolina Area

      Hired to develop a cohesive HR dept. or a newly formed Medical Group, made up of 5 individual practices.Responsible for all benefits, retirement, payroll, and legal aspects for hiring and firing for a 70 provider, physician-owned, 350 employee medical group.Developed a company wide salary scale and performance evaluation program.Knowledgeable in employment law, COBRA, HIPPA, FMLA, ADA, etc.Conducted annual daylong training classes for site administrators and twice monthly new employee orientation.

    • Purchasing Agent, Office Administrator and Sales and Marketing Administrator
      • Sep 1993 - Dec 1996
      • High Point, NC

      Responsible for procuring lamps parts from various domestic and international vendors for this high-end lamp and accessory manufacturer. Issued letters of credit and wire transfers. Managed office functions including Accounts Receivable, Accounts Payable, order entry and general clerical work.Responsible for hiring and maintaining of necessary staff; and selecting and purchasing major office equipment.Developed reports and programs to more effectively monitor the progress of each department.Responsible for weekly communication to 65 independent furniture sales reps.Developed yearly sales quotas for reps and monitored their progress.Coordinated sales and shipments for our International clients and the International Home Furnishing Market.

  • Optical Software
    • Moncton, New Brunswick, Canada
    • Marketing Director
      • Aug 1991 - Jun 1992
      • Moncton, New Brunswick, Canada

      Responsible for development and implementation of a marketing strategy for a startup international software company.Development and support of a distributor network.Responsible for conceptual design of promotional strategies and materials, trade shows displays and brochures.

Education

  • Mount Allison University
    Bachelor of Commerce, Economics
  • University of North Carolina at Greensboro
    Master of Business Administration - MBA

Suggested Services

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Industry Focus. “Healthcare and Medical Services”

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