Experience

• 

  University Of Maryland

  • Administrative Assistant Ii

• 

  University of Maryland

  • Baltimore, MD

  • Administrative Assistant II

    • Oct 2022 - Present
    • Baltimore, MD

    Gathering and disseminating workshop material.Entering workshops into registration program.Auditing files for the upcoming semesters.Record and disseminate completed evaluations to instructors.Maintain and update workshop records.Handling all correspondences; emails, phone calls, mailings and faxes.Assisting with the registration process.Entering DHR Registration Forms into registration program.Develop marketing strategies to increase productivity.Host workshops and provide support for registrants and instructors.Coordinate group training with agencies to optimize business.Collect checks and record payments in logbook.Edits, formats, and revises a variety of documents and materials created by others. Proofreads for grammatical, typographical, and basic content errors.Composes responses to routine inquiries in accordance with general instructions.Gathers and consolidates background information for reports, utilizing available resources such as departmental files, policy and procedure documents, internet research, and communication with internal and external contacts.Organize team building activities to increase cohesiveness and reliability amongst staff.Performs other duties as assigned.

• 

  Franklin & Prokopik, PC

  • United States

  • Administrative Assistant

    • Jan 2020 - Feb 2022
    • United States

    Transcribe dictation and legal recordings.Microsoft Office experience.Maintain confidentiality.Prepare drafts of A/R bills for clients.Track and enter billable time into a financial software system (Coyote).Schedule meetings as well as telephone conferences.Organize and manage litigation files.Ordered office supplies.E-filing experience with the Courts and Commission’s.Prepare emails and correspondences to clients.Format discovery.Familiar with digital filing systems for case files.Create physical files for new matters.Research and retrieve information from an electronic database.Perform general clerical duties copying, faxing, filing and mailing.Receive faxes, triage to appropriate personnel.Knowledge of HIPAA regulations.Ensure the confidentiality of all sensitive information when handling, receiving or transferring medical records.Answer a multi-line telephone system.Manage and organize calendars, files, and legal documents for multiple attorneys.Scan and save court documents in both physical and digital files.Close settled files and send out for storage.

• 

  Saller, Lord, Ernstberger, Insley, PC

  • Baltimore, Maryland, United States

  • Legal Secretary

    • Mar 2019 - Dec 2019
    • Baltimore, Maryland, United States

    Answer a switchboard phone and route calls to appropriate staff or take a detailed message if needed.Greet visitors and clients as they walk into the office.Sort incoming and process outgoing mail.Keep a record of court appearances and scheduling meetings for attorneys and paralegals.E-file court documents.Create, edit, file, scan, print, and fax correspondences.Data Entry for new intakes, create files for cases.Order supplies for the office.Develop flyers for marketing and advertising in the community.Provide the necessary support to paralegals.Maintain confidentiality and protect the privacy of the clients.Operation of Windows 10+, Microsoft Office, Outlook, Billing Software, Digital Filing Software/Case Management.Communicate with clients. Build rapport and engage with new clientele.Complete intake retainers for new clients.

• 

  Live! Casino & Hotel

  • Anne Arundel County, Maryland, United States

  • Server

    • Jun 2018 - Mar 2019
    • Anne Arundel County, Maryland, United States

    Customer service is my primary responsibility. Greet and serve guests, provide information and make order suggestions.Strive to make customers feel comfortable and monitor their experiences throughout their stay at the bar or on the dance floor.Observe guests to anticipate their food or beverage needs. Promote and maintain a healthy environment by following the alcohol rules and regulation.Emphasize optimal health and well-being to each individual.

• 

  Simply Fabulous Hair and Beauty Boutique

  • Baltimore, Maryland, United States

  • Operations Manager

    • Oct 2017 - Feb 2018
    • Baltimore, Maryland, United States

    Ensure the smooth operation of the beauty salon and the boutique.Manage the online store boutique and inventory.Sell hair care products and oversee marketing strategies.Answer a switchboard phone, schedule appointments.Conduct interviews for potential employees.Order supplies, products and apparel needed for both the salon and boutique.Update client’s personal information within the system to maintain the coordination of services.Gathered personal information to identifying possible allergies or diseases that could affect the service.

• 

  Bubbles Salon

  • United States

  • Receptionist

    • Aug 2016 - Oct 2017
    • United States

    Greet and check out clients at the register.Sell hair care products and maintain weekly inventory.Keep clients personal information updated for the salon.Answer a very eventful phone line for client inquires, questions about the services and to book appointments.Opening and closing the salon.Bank deposits.Manage and balance the cash register.Used basic business office skills including typing, scanning, filing, and financial skills.Customer support, update client information.Typing skills (40+ wpm).

• 

  Bahama Breeze

  • United States

  • Hostess

    • Aug 2015 - Jul 2016
    • United States

    Greet guests when they enter. Seat guests quickly as possible. Answer a multi phoneline and place carry out orders. Prepare carry out orders. Cash out guests and manage cash drawer.

• 

  Burger King Corporation

  • United States

  • Cashier

    • Jun 2015 - Aug 2015
    • United States

    Manage a cash drawer and place carry out orders. Prepare orders.