Bio
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Topline AI
Curtis Hill is a seasoned IT professional with 22 years of experience in technical support, team building, and process improvement. He holds a Master of Science in Information Systems and has worked for Asurion and NEW Customer Service Companies, Inc. His expertise spans troubleshooting, software installation, integration, and hardware maintenance.
He has also developed strong training and knowledge management skills, having worked as a Help Desk Technician, Computer Help Desk supervisor, and Knowledge Management System Administrator.
Experience
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Collaboration Engineer IV
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Oct 2016 - Present
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Desktop Engineer III
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Oct 2013 - Oct 2016
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United States
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Consumer Services
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300 - 400 Employee
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Senior PC Support Technician - W@H
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Apr 2008 - Oct 2013
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Computer Help Desk supervisor
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Oct 2007 - Apr 2008
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Knowledge Management System Administrator
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Jan 2007 - Oct 2007
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Help Desk Technician
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Sep 2002 - Jan 2007
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Education
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Dakota State University
Master of Science in Information Systems (MSIS), Network Administration and Security -
Great Falls College Montana State University
Associate of Arts and Sciences (AAS), Microcomputer Support -
Montana State University-Billings
Bachelor of Applied Science (BASc), Management and Organizational Communication
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer and Information Technology”
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