Experience

• 

  Trust Freight (Canada) Inc.

  • Richmond, BC

  • Import Coordinator

    • Jan 2018 - Nov 2019
    • Richmond, BC

    - Coordinate bookings with freight forwarders; closely monitor & follow up on shipments daily- Analyze data and improve efficiencies where needed- Arrange re-manifest and get stamp back from CBSA, provide customs brokerage service and door delivery service if client needed- Prepare bill of lading to trucking company and keep client in post

• 

  Lotus Yuen Personal Real Estate Corporation

  • Vancouver, BC

  • Web Developer

    • Aug 2018 - Sep 2018
    • Vancouver, BC

    - Assisted the manager through an online chat app to create a commercial real estate website using WordPress- Utilized multiple software applications to design marketing posts and website components. Organized the content to enhance the website navigation- Designed and developed a user-friendly website. Implemented enhancements that improved web functionality and speed

• 

  University of Northern British Columbia

  • Prince George, BC, Canada

  • Computer Help Desk

    • Jan 2017 - Apr 2017
    • Prince George, BC, Canada

    - Provided assistance with computers, copiers, podiums, and other resources and devices- Performed troubleshooting and resolving a range of software, hardware and connectivity issues. Excel at asking probing questions and researching, analyzing and rectifying problems- Helped students identify and resolve issues regarding general computer problems, printing, internet access, emails, password reset, VPN setup, etc.

• 

  China cup restaurant

  • Prince George, BC

  • Cashier

    • Jul 2012 - Sep 2016
    • Prince George, BC

    - Provide excellent customer service as a cashier - Receive payments from cnee- Listen the phone and write down the order