Experience

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  Division Of Vital Records

  • Maryland State Registrar

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  Division of Vital Records

  • Baltimore, Maryland Area

  • Maryland State Registrar

    • Jun 2019 - Present
    • Baltimore, Maryland Area

    Plan, organize, schedule, assign, direct, control, and coordinate the Statewide Vital Records program of the State of Maryland. This position provides overall management of services to the general public in registering, researching and reproducing birth, death, marriage and divorce records as well as legitimations and adoptions.

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  Maryland Divison of Vital Records

  • Maryland State Registrar

    • Jun 2019 - Present

  • Assistant State Registrar

    • Jun 2017 - Jun 2019

    Assists the State Registrar in planning and directing the collection, registration, and issuance of vital records; managing approximately 50+ staff; developing standards for security of records; providing assistance to hospitals, funeral homes, courts, and the general public regarding the registration and issuance of records; managing financial and staff resources; coordinating matters pertaining to legislation and regulations; coordinating responses to audits; overseeing the preparation of responses to control correspondence; and overseeing the planning, development and implementation of new information technology projects. Motivating and leading employees towards excellence.

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  Maryland Department of Human Resources

  • Assistant Director

    • May 2013 - Jun 2017

    Lead and supervise the Constituent Services Office to oversee daily operations of the Senior Ombudsmen, Hotline Services, Customer Call Center, Outreach and Hispanic Services. Provide training and updates on Departmental programs and services, and participate in the day-to-day administrative operation of the office to include; planning, organizing and supervising the work of subordinate personnel. Participates in strategic planning and budget processes advising Commissioners about the needs of the citizens. Represent the department before committees, workgroups and subcommittees of the Maryland General Assembly and Board of Public Works. Devise, develop and implement fundraising activities to support Departmental sponsored events and activities.

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  Maryland Legal Services Program

  • State of Maryland

  • Administrator

    • Aug 2011 - Oct 2013
    • State of Maryland

    Assists the Director and Staff of the Maryland Legal Services Program (MLSP), in the Administration of the Child in Need of Assistance/Termination of Parental Rights (CINA/TPR) Program, the Adult Public Guardianship (APS/APGRB) Program, and the Court Appointed Attorney (CAAP) Program within the Department of Human Resources. Set up site visits and coordinate travel for the director of MLSP and staff to monitor contracts for Adult Protective Services (APS), Children in Need of Assistance (CINA), and other contracts associated with the department. Research and process invoices from contractors to ensure proper billing. Manage financial and client databases and update information as received. Documents Contractor compliance and performs statewide assessment of legal service delivery to identify quality issues and to develop corrective action plans to improve services rendered in effected jurisdictions. Develops networks with the Office of the Attorney General, Local Departments of Social Services, the Maryland Judiciary, child welfare advocates, adult public guardianship advocates, the Local Departments on Aging, Social Services Administration, the Administrative Office of the Courts, and other related state agencies and organizations to ensure the proper coordination of legal services to children and adults involved in CINA/TPR and Adult Public Guardianship proceedings in Maryland. Develop and implement outcome measures for all legal services contractors funded by the State of Maryland under MLSP. Coordinates statewide meetings and trainings for Legal Services Contractors and local officials to enhance the quality of the legal service delivery system in Maryland.

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  State of Maryland, University of Maryland

  • State of Maryland

  • Clinical Research Unit Manager

    • Jan 2007 - Jan 2010
    • State of Maryland

    Management of Clinical Trials Research Unit geared towards studies assisting with the care and treatment of HIV patients. Managed day-to-day functions on unit to include-patient scheduling, patient flow, facilities management and procurement issues. Coordinated international travel for PEPFAR program and scheduled vaccinations for travels. Coordinated housekeeping, maintenance, telephone, human resources, payroll, I.T and space issues. Maintained and managed a vast amount of protocols regarding clinical trials, trial payments and funding, managed patient stages and clinical trial deadlines with physicians and primary investigators. Processed financial accounts, reimbursements, travel expenses, procurement transactions, foundation requests, and managed grant deadlines and guidelines.

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  State of Maryland, University of Maryland, School of Pharmacy

  • Coordinator

    • Jan 2005 - Jan 2007

    Duties included preparation, revision and proofreading of manuscripts, correspondences, charts, forms and other materials. Research, analyze and summarize information and source materials for reports independently, and communicate findings orally and in writing. Management of eldercare program for School of Pharmacy and sent out vast mailings of brochures geared towards conditions in geriatric care. Updated and managed content on the Peter Lamy Center website to include media and publication hits associated with the center and its faculty. Received and screen telephone calls, visitors and independently handle procedural and substantive matters and inquiries which did not require technical knowledge. Scheduled meetings, seminars, appointments, conferences, classes and trainings, and supported office by using automated equipment. Reconciled and procured transactions in the new eUMB system as well as produced monthly reports for procurement card (procard) transactions.

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  Governor’s Office for Children

  • State of Maryland

  • Project Manager

    • Jan 2003 - Jan 2005
    • State of Maryland

    Project and office management for department divisions that provide care to children through early intervention, prevention and community service most vulnerable to abuse, neglect, and other problems. Processed OCYF expense statements, invoices, and revenue and compiled monthly reports. Prepared all checks and cash payments for deposits, along with maintaining databases for finance and vendor communications. Managed procurement contracts, bids, and vendor discrepancies daily. Coordinated and assisted in managing conferences, seminars, trainings and special events for the Governor and Lt. Governor’s office. Designed publications, calls for proposals, brochures, save the dates and other publications for Policies and Initiatives Council.

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  State of Maryland, University of Maryland, Office of External Affairs

  • Office Manager

    • Jan 1997 - Jan 2003

    Calendar maintenance for Assistant Vice President to include coordinating monthly meetings with Deans and Vice President of 7 graduate schools. Managed and designed departmental newsletter and wrote articles for the campus newsletter, “Voice.” Coordinated various events and established vendor/client relationships for University “pay-back” system. Assisted Vice President of Media Relations with media placements for visual and audio programs and assisted Vice President of Publications with graphic design for Presidents office.