Experience

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  Simulation Technologies, Inc.

  • Knowledge Management Team Task Lead

    • Feb 2006 - Present

    As the Task Lead, responsible for scheduling and oversight of web development projects in support of MDA. Duties include sprint scheduling and coordination of tasks, creation of configuration documentation, creation and approval of test plans, training of new developer(s), demonstrating the SIU Framework Website to Task Leads, Government Leads and users.Lead of an effort to transition legacy applications to an Atlassian toolset including Jira Service Desk, software projects, Insight, and Confluence.Recent Projects included a site allowing seamless integration of inventory data and updates to users along with important configuration details important for reporting and fleet posture. Developed a site allowing users to submit requests through an online form or uploading a pre-filled Adobe Form. This site allows Managers and Administrators to update and view the status of their requests. By utilizing the site, configuration data is captured for hardware assets. Continued efforts to update features and functionality across the website includes development and continued maintenance of a SQL Server Database along with advanced programming techniques using C# and ASP.NET MVC programming. Additional libraries are used throughout the site utilizing JavaScript. By providing these capabilities to users, the system has streamlined the submittal, approval and management processes improving workflow efficiency. Additional access is granted to elevated accounts that allows for increased functionality. Real-time reports including metrics and charts are available for elevated users.

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  L-3 Communications

  • Huntsville, Alabama Area

  • Support Analyst

    • Feb 2003 - Feb 2006
    • Huntsville, Alabama Area

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  Message Media

  • Technical Support Analyst

    • 2000 - 2003

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  GTE

  • Customer Service Rep

    • 1983 - 1985