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Crystal Jackson, Caps Cam As a seasoned executive with over six years of experience in property management, Crystal Jackson has consistently demonstrated exceptional leadership and operational expertise. Holding prestigious certifications such as CAM and CAPS, she has established a strong track record of driving results-driven strategies that yield significant returns on investment. Throughout her career, Crystal has managed diverse portfolios, including multifamily assets, stabilized communities, and lease-up communities. Notably, she has successfully increased net effective rents by an average of 6.6% and achieved a 40% return on investment through the disposition of a 300-unit asset. Her expertise in marketing, budgeting, and team building has earned her recognition as a top performer in her field. With a Bachelor of Business Administration degree from the University of Houston-Clear Lake, Crystal has honed her skills in business administration and management. Her extensive experience, combined with her certifications and education, solidify her position as a trusted and accomplished executive in the real estate industry.

Credentials

  • CAM & CAPS
    National Apartment Association
    Dec, 2008
    - Apr, 2026

Experience

    • Executive Vice President - Tdc Management

    • United States
    • Construction
    • 200 - 300 Employee
    • Executive Vice President - Conventional
      • Apr 2024 - Present

    • Vice President, East Region
      • Dec 2022 - Apr 2024

    • Portfolio Director
      • Jan 2018 - Dec 2022

    • Regional Manager
      • Jul 2016 - Jan 2018
      • Houston, Texas

  • Gaia Real Estate
    • Houston, Texas Area
    • Regional Director of Operations
      • Jan 2014 - Jul 2016
      • Houston, Texas Area

      - Supervise daily operations of multifamily assets and ensure all tasks are being completed as required for over 1952 units in four diverse markets- Completed the disposition on a 300 unit asset which resulted in a 40% return to the investor- Established an upgrade program for six assets resulting in an average of 62% ROC for 2014- Assisted in major exterior renovation of a 32 year old asset- Increased net effective rents on average of 6.6% for 2014- Identify and implement creative programs to ensure properties are operating as efficiently as possible- Accurately prepared and reviewed all operational reporting to owner in a timely manner- Ensured that properties and staffs are operating in accordance with company policies and procedures- Monitor market conditions and managed pricing and renewal strategies- Develop high quality onsite teams through effective training, motivation and coaching programs- Responsible for expense control, budget creation, market strategies, maintenance oversight, employee evaluations, etc.- Work with owners to identify property goals and objectives- Assist Asset Management with due diligence, dispositions and acquisitions as needed

    • Property Manager
      • Jul 2008 - Dec 2013
      • Houston, Texas Area

      - Increased in place effective rents from $1.22 PSF to $1.48 PSF in a 10 month timeframe- Consistently exceeded NOI goals by up to 9% monthly during the 2008-2010 calendar years- Grew annual revenue by 14% and increased occupancy by 16% within 120 days- Managed all expense functions including, but not limited to, payables, budget, weekly and variance reports- Effectively managed a team of 10 employees and conducted periodic performance evaluations- Awarded company “Property Manager” and “Star Performer” accolades in 2009 and 2012 - Managed the following stabilized communities: MacGregor and Sawyer Heights Lofts- Managed the following lease-up community: Voyager at Space Center

    • Property Manager
      • May 2003 - Nov 2007
      • Houston, Texas Area

      - Responsible for all marketing efforts in the Houston metro area- Built and maintained relationships with preferred employers to achieve maximum referrals- Creatively challenged with designing cutting edge apartment models, flyers and community gifts- Monitored and reported on volatile economic market forecasts for each apartment community- Participated in the transition of my portfolio during a corporate acquisition- On–site experience with stabilized communities includes: Sage Hollow, Cambridge Place and Wallingford

Education

  • 2003 - 2005
    University of Houston-Clear Lake
    Bachelor of Business Administration (BBA), Business Administration and Management, General
  • Clear Brook
  • Clear Brook

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate and Property Management”

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