Experience

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  X4 Group

  • London, England, United Kingdom

  • Credit Controller

    • Apr 2019 - Present
    • London, England, United Kingdom

    Checking customer's credit situation with compliance department.Dealing with internal queries and ensuring customers pay on time.Chase overdue invoices by telephone, email & letter within agreed timescales.Maintain accurate records of all chasing activity (Excel and email). Handle disputed bills and negotiate to bring in payment within the agreed terms.Respond promptly and completely to both client and internal enquiries.Providing ad-hoc reporting as and when requested by management.Undertake account reconciliations as required.Send out monthly client statements/letters as may be agreed from time to time.Post all cash received to the Accounts system. Weekly reconciliation of the Invoice financing and Debtors balances. Other duties as delegated from time to time by Line Manager.Develop long-term, positive working relationships with customers.

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  UKG Brunch / Comedy Brunch / DNB Brunch / Oktober Fest

  • London, England, United Kingdom

  • Event Manager (weekend)

    • Feb 2018 - Present
    • London, England, United Kingdom

    Lead promotional activities for the event.Approve all aspects before the day of the event.Supervise all staff (event coordinators, caterers etc.)Ensure the event is completed smoothly and resolve any problems that might occur.Recruiting, managing a team and briefing event staff as required.Come up with suggestions to enhance the event’s success.

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  Voneus Broadband

  • London, England, United Kingdom

  • Credit Controller (Contract)

    • Apr 2018 - Apr 2019
    • London, England, United Kingdom

    Chasing all outstanding balances on ledger by email and phone.Ensuing cash collection targets are met and overdue debt is minimal.Opening new accounts.Place accounts on and off stop in accordance with agreed guidelines.Raising invoices, credit notes and processing statements at month end.General reporting.Producing weekly / monthly debtor reports.Reconciling queries and balances.Develop long-term and positive working relationships with customers.

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  Trustwave

  • London, England, United Kingdom

  • Sales Operations Administrator

    • Feb 2016 - Feb 2018
    • London, England, United Kingdom

    Gatekeeper of data quality by monitoring information contained in Salesforce and ensuring accuracy and completeness.Recording, distributing and E-signing legal-approved contracts. Constantly liaising with the finance department to ensure a smooth collection process.Processing sales orders. Ensuring data accuracy. Updating SKUS product code and products price lists.Responsible for updating client asset records.Via email, face to face and telephone, I constantly liaise with national and international clients and colleagues, ensuring professional relationships are gained and maintained. Also promoting company professional credibility. The first line of support to the sales teams.Administration of salesforce including, but not limited to new account executive assignments as well a territory re-distribution.

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  wolverine

  • London, England, United Kingdom

  • Credit Control Administrator (Contract)

    • Oct 2015 - Feb 2016
    • London, England, United Kingdom

    Updated payments received from customers against outstanding invoices.Made phone calls to collect payment from customers and investigated general customer queries.Managed and resolved escalations, including carrying out legal preparation work necessary to facilitate payment. Successfully worked to targets set by the Finance Manager, including regular reporting on progress.Regularly liaised with the sales team with regards to any outstanding customer payments.Updated credit records and account activity.Setting up and maintained customer files electronically and paper based.

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  CMS Distribution

  • London, England, United Kingdom

  • Accounts Admin Assistant, Credit Control & Order Processing

    • Feb 2007 - Sep 2015
    • London, England, United Kingdom

    Preformed credit control and took credit card payments in foreign currencies and cheque payments.Booked new orders and emailed customers, managed purchase orders and invoices on SAP.Oversaw sales ledger invoicing and resolved invoice queries. Opened new sales and purchase ledger accounts and dealt with petty cash payments. Authorised orders for customers/sales team and resolved invoice queries on sales ledger.Emailed statements, copied invoices and credit notes and liaised with the sales team.Dealt with enquiries from customers on a regular basis via telephone and email.