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Cristiana Farcas-gurau is a seasoned human resources professional with expertise in recruiting, talent acquisition, and customer service. With a strong background in managing international teams and collaborating with various stakeholders, she excels in creating effective recruitment strategies and implementing sales and marketing plans. Fluent in French and English, Cristiana has a Master's degree in French Language and Literature from the École normale supérieure and a degree in Romanian Language and Literature from the Universitatea Vasile Alecsandri din Bacau.

Experience

  • Swiss Total Care AG
    • Saint-Gall, Suisse
    • Product Manager
      • Oct 2021 - Dec 2022
      • Saint-Gall, Suisse

      Search for new dietary supplements to be sold on mytests.ch (online shopspecialized on selling self-tests and vitamins).- Search for new products for swisstotalcare.ch, focused on wellness,sustainability, local and organic agriculture.- Negotiations with several suppliers - Implementation of sales and marketing strategies for these products.- Collaboration with the different IT and marketing departments in order to findthe best online sales solutions.- Translation of the website into French

  • Neptune rh
    • Bucuresti
    • International Human Resources Coordinator
      • Jul 2017 - Sep 2021
      • Bucuresti

      French-Romanian recruitment agency- Responsible for recruiting, managing candidates, organizing and managingmissions to France.- Creation of administrative documents and translation of official documents of candidates sent on mission to France.- In charge of communication between Romanian and French agencies.- Replacing country manager when needed.- Interpreting Fr/Ro - Ro/Fr.

  • CERES Intérim
    • Saint-Étienne Area, France
    • Administrative Assistant
      • Oct 2016 - Jun 2017
      • Saint-Étienne Area, France

      French temporary employment agency- Management of the files of the temporary workers coming from Romania,Poland and Portugal.- Administrative management: invoicing, payroll, translation of officialdocuments.- Interpreting Fr/Ro - Ro/Fr at the customers' premises with the workerscoming from Romania.

    • International Human Resources Consultant
      • Jan 2015 - Sep 2016
      • Bucarest, Roumanie

      Management of customer files, prospecting, customer advice, preparation ofcommercial proposals and estimates, negotiation of contracts, organization ofmissions, drafting of contracts, declaration of contracts to the labor inspection.- Responsible for communication between clients and temps, validation ofcandidates, replacing the agency manager as needed.- Translation of various administrative documents.

  • NZA Europa
    • Bucarest, Roumanie
    • International Project Coordinator
      • Jan 2014 - Dec 2014
      • Bucarest, Roumanie

      Founder of the agency.- Temporary employment agency- Management of customer files, prospecting, recruitment of candidates,estimates, commercial proposals, invoices, declaration of workers to the laborinspection.- Administrative management of the agency, legal representative of the company,in relation with the State institutions (Finance Office, Trade Register etc.).- Translation of administrative documents, production of commercial brochures.

  • Webhelp Romania
    • Bucharest, Romania
    • Customer Relations Officer
      • 2013 - 2014
      • Bucharest, Romania

      Registration of orders, management of after-sales service, customer advice. Report store complaints, report complaints about order deliveries, inform cashiers of offers available to customers on their loyalty cards, resolve disputes.

  • SC DSK GROUP SRL
    • Bacau, Roumanie
    • International Human Resources Consultant
      • 2012 - 2013
      • Bacau, Roumanie

      Temporary employment agency- Management of customer files, customer relations, prospecting, drafting and negotiation of contracts.- Billing, employee file management, occupational health and safety filemanagement, file management for hazardous occupations.

  • Universitatea Vasile Alecsandri din Bacau
    • Biroul de Relatii Internationale al Universitatii Vasile Alecsandri din Bacau
    • Public Relations Assistant
      • Oct 2011 - Mar 2012
      • Biroul de Relatii Internationale al Universitatii Vasile Alecsandri din Bacau

      - Informing students about internships and study programs, assisting them with their applications and online applications, writing contracts, maintaining contact with partner universities.- In charge of student residence registrations and rentals, ticket plains and arrivals in the country of destination.

Education

  • 2011 - 2013
    Universitatea Vasile Alecsandri din Bacau
    Masterat, Practici de comunicare in limba franceza
  • 2011 - 2011
    Ecole normale supérieure
    Limba si literatura franceza
  • 2008 - 2011
    Universitatea Vasile Alecsandri din Bacau
    Licenta, Limba si literatura franceza / Limba si literatura romana
  • 2010 - 2010
    Université Jean Monnet Saint-Etienne
    Licenta, Limba si literatura franceza
  • École normale supérieure

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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