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Cristian Dario Rodriguez

Analista de cartera de clientes at Houm

Intro Book

Operations and customer service professional with experience in client portfolio management and excellent customer care.

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Location

Bogota, D.C., Capital District, Colombia, CO

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$40.0

Hourly Rate

How This Rate is Calculated

Based on the job titles and duration of Cristian's work experience, I estimated his hourly rate to be around $40. This is a relatively low rate considering his experience in managing client portfolios and providing customer care. However, it's also important to consider that he is based in Colombia, which may have a lower cost of living compared to other countries. Additionally, his education and training in banking and financial support services may also impact his earning potential.

Bio

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Topline AI

Cristian Dario Rodriguez is a seasoned operations and customer service professional with experience in managing client portfolios, administering contracts, and providing excellent customer care. He has worked in various roles, including Analyst of Client Portfolio, Agent of Customer Service, and Administrative Assistant. Cristian holds a Bachelor of Technology degree in Banking and Financial Support Services from Politécnico Grancolombiano and a Tecnicatura degree from Servicio Nacional de Aprendizaje (SENA).

Experience

Houm
- Bogotá, Distrito Capital, Colombia
- Analista de cartera de clientes
  - Feb 2021 - Sep 2022
  - Bogotá, Distrito Capital, Colombia
  Gestión y administración de cartera de clientes inversionistas de Colombia y Chile,gestión de contratos, perfilamiento de postulantes, generación de informesmensuales, estados de pago, recuperación de cartera, manejo de aplicativos decustomer care (Zendesk y Kustomer)
Teleperformance
- Bogotá, Distrito Capital, Colombia
- Agente del servicio de atención al cliente
  - Jul 2020 - Feb 2021
  - Bogotá, Distrito Capital, Colombia
  Consultor de atención de usuarios a través de múltiples medios de comunicación.Gestión de PQRS para la plataforma de viajes de VRBO España y México.
Outsourcing S.A.S. BIC
- Bogotá, Distrito Capital, Colombia
- Agente del servicio de atención al cliente
  - Jun 2019 - May 2020
  - Bogotá, Distrito Capital, Colombia
  Consultor de cancillería nacional atención de usuarios a través de múltiples mediosde comunicación. Gestión de PQRS y gestión de asistencias y visas.
Coopdiaconia
- Bogotá, Distrito Capital, Colombia
- Asistente administrativo
  - Sep 2015 - Jul 2016
  - Bogotá, Distrito Capital, Colombia
  Manejo y administración de bases de datos, generación de reportes de novedadessobre asociados activos e inactivos, manejo de caja menor, recibos de pago, soportede backoffice a las áreas internas.

Education

2010 - 2012

Politécnico Grancolombiano
Bachelor of Technology - BTech, Banking and Financial Support Services

2010 - 2012
2008 - 2009

Servicio Nacional de Aprendizaje (SENA)
Tecnicatura, Banking and Financial Support Services

2008 - 2009

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate”

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Cristian Dario Rodriguez

Refer a Friend to Get
100 Credits For FREE

$40.0

Hourly Rate