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Cristián Besa Palma profile image

Cristián Besa Palma

Fundador y Gerente General at EOL Research
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Cristián Besa Palma is a seasoned expert with 23 years of experience in connecting organizations with clients and internal collaborators, founder and general manager at EOL Research, and founder at Amor por la Marca, with expertise in experience management, commercialization, and pilot private aviation.
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Location
Chile, CL
Languages
  • Español -
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Bio

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Cristián Besa Palma is a seasoned expert with extensive experience in connecting organizations with their clients and internal collaborators. As the founder and general manager of EOL Research, he developed the APM methodology, a pioneering approach to understanding and managing experiences. With a strong background in commercial engineering from Universidad Gabriela Mistral, he has held various roles, including product manager at Falabella, where he implemented digital products and strategies for national commercialization. He has also worked as a pilot private aviator and has founded and directed several organizations, including Centro de Nutrición Modo Salud. Currently, he is based in Santiago, Chile, and is fluent in Spanish.

Experience

  • EOL Research
    • Av. del Valle Norte 945 - Ciudad Empresarial - ...
    • Fundador y Gerente General
      • Dec 2000 - Present
      • Av. del Valle Norte 945 - Ciudad Empresarial - ...

      Experto en Experiencia de Clientes y Colaboradores InternosAutor de la Metodología APM (www.amorporlamarca.com)Nos dedicamos a conectar organizaciones con sus clientes y colaboradores desde las emociones.Nos enfocamos en facilitar el entendimiento, la comunicación y la gestión de todas las experi...

  • Amor por la Marca
    • Fundador
      • Jan 2019 - Present
  • Centro de Nutrición Modo Salud
    • Rosario Sur 570
    • Fundador y Director
      • May 2010 - May 2016
      • Rosario Sur 570

      Nuestro objetivo fue educar a las personas y difundir que implica una alimentación saludable.Fue un gran proyecto e hizo un aporte significativo a más de 100.000 personas.

  • Falabella
    • Product Manager (Venta Empresa, B2B, Novios e Intangibles)
      • Sep 1997 - Dec 2000

      1997-1998 Gestión de Informes de Stock y Ventas, Mi objetivo fue crear y automatizar toda la inteligencia de reportes de stock y ventas provenientes de las tiendas Falabella. Fue el primer sistema paralelo de información al CRM Oficial.1998-2000 Product Manager (Novios/Venta de Intangibles/Venta ...

Education

  • 1992 - 1997
    Universidad Gabriela Mistral (UGM)
  • 2008 -
    Centro de Ex-cadetes Fuerza Aérea de Chile

Suggested Services

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Industry Focus. “Information Technology & Services”

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