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Crissy Sampier is a seasoned operations and management professional with experience in card management, contract administration, and business management. She has held various roles including Director, Business Manager, and Card Center Manager, and has expertise in managing daily operations, supervising staff, and managing budgets. She has also managed the daily operations of the Lancer Card Center, maintained the CS Gold database, and managed ID card printing, vending, meal plans, and debit plans. Additionally, she has experience in marketing, contract administration, and system administration. Crissy holds a Bachelor of Science degree in Communication from Old Dominion University.

Experience

    • Business Manager
      • Apr 2022 - Present

  • Blended Soul LLC
    • United States
    • Small Business Owner
      • Aug 2020 - Present
      • United States

      Southern soul food truck

  • Longwood University Lancer Card & Campus Services
    • 201 High Street, Coyner G10, Farmville, VA 23909
    • Director
      • Mar 2019 - May 2021
      • 201 High Street, Coyner G10, Farmville, VA 23909

      * Manage the Lancer Card center to include ID cards, meal plans, debit plans and all point-of-sale devices including P2PE credit card readers and MICROS/Agilysys register system. Includes supervising staff, managing the budget, creating and adhering to policies, working with Audit, coordinating with other Departments on Campus and all other items falling within the Card Office umbrella.* Manage door access using Lenel, CS Access and RS2 as well as all hardware (Assa Abloy), including key boxes (Key Systems and Traka), and project planning.* Converted from CS Gold to Atrium Campus Card, Lenel/CS Access to RS2 AccessIt! and Micros Simphony to Agilysys Infogenesis.* Manage all POS and access readers including RP40, IN220, IN100, Verifone, and mobile. * Contract Administrator for Aramark, Barnes & Noble, Coca-Cola, Canteen, and Caldwell & Gregory.* Serve as the contract administrator with the accountability of executing the objectives, development, and evaluation of contract proposals, purchasing requirements, contract implementation, and quality control/assurance issues.* Acting as the primary liaison between the Vendor and the University to ensure contract compliance.* Contract Administrator for several contracts: Coca-Cola, Canteen (snack vending), Caldwell & Gregory (laundry), Barnes & Noble (campus bookstore) and Aramark (campus dining).* Ensuring adherence to contract terms when requested by various departments and Administration to ensure we are complying with contract terms.* Review, reconcile and sign-off of payments to the Vendors as well as Commissions to the University.

    • Lancer Card Manager
      • Jun 2010 - Mar 2019

      * Establish and manage the “one card” program from the ground up creating the Lancer CA$H program and all locations.* Manage the daily operations of the Lancer Card Center.* Maintain the CS Gold database for 7,000 patrons and over 100 on-campus locations as well as 20 off-campus locations.* Manage ID card printing, printing, vending, meal plans, debit plans, and other ID related functions.* Market the on-campus meal plans and debit accounts to over 5,000 parents, students, faculty and staff through PowerPoint presentations, brochures and promotions.* Manage two budgets for Card Center day-to-day operations.* System Administrator for CS Gold and MICROS Simphony.* Manage two full-time employees and multiple student workers.* Contract Administrator for Coke, Quick Snacks and Caldwell & Gregory.

    • Card Center Manager
      • Sep 2000 - May 2010

      * Manage the daily operations of the Card Center.* Maintain the CS Gold database for 40,000 patrons and almost 100 on-campus locations as well as 20 off-campus locations.* Manage door access, ID card printing, vending, meal plans, debit plans, and other ID related functions.* Market the on-campus meal plans and debit accounts to over 20,000 parents, students, faculty and staff through PowerPoint presentations, brochures and promotions.* Manage the budget for Card Center day-to-day operations.* Supervise two full-time and one part-time employees as well as four student workers.* Expanded the campus debit card program to include more locations on-campus and off-campus locations resulting in and increase in deposits from $200k to $1.5m in six years.* Maintain and manage the $10,000 marketing fund Pepsi has with the University to include approving requests and coordinating marketing efforts.

Education

  • Old Dominion University
    Bachelor of Science (BS), Communication, General

Suggested Services

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Industry Focus. “Business Services”

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